Manager Surgical Support Services

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Expected pay for this position is $36.18 - $42.56/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

Overview

POSITION SUMMARY:

The Manager Surgery Support Services maintains a clean, safe, efficient, and regulatory-compliant perioperative environment that supports patient care, surgical throughput, and quality outcomes. The Manager oversees operating and procedural room turnovers, terminal cleaning, patient transport, equipment movement and readiness, ancillary support functions, and environmental processes across perioperative services. This role directs surgery support service operations for the surgical campus and applicable off-site procedural locations. The Manager develops standardized work processes and partners with perioperative leaders to reduce variability and improve operational quality. Responsibilities also include analyzing performance and throughput data, leading improvement initiatives, supporting staff training and development, managing departmental resources, ensuring compliance with Joint Commission, Association of perioperative Registered Nurses (AORN), infection prevention, OSHA, and other regulatory standards, and advancing quality, safety, productivity, and service excellence.

Qualifications

REQUIRED QUALIFICATIONS:

Education:

• Associate degree and 2 years of experience in healthcare operations, perioperative services, environmental services, patient transport, or related field.
• OR High school Diploma/GED and 4 years of experience in healthcare operations in healthcare support services, perioperative services, environmental services, or related field.
• 3 years of supervisory experience.

Other Skills/ Knowledge:

• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.
• Strong analytical and problem-solving skills, with the ability to be detail oriented.
• Knowledge of perioperative workflow, infection prevention practices, and regulatory compliance requirements.
• Proficiency with Microsoft Office applications and healthcare operational systems.

PREFERRED QUALIFICATIONS:

Education:

• Bachelor's degree in healthcare administration, business, or related field.

Licensure/ Certification:

• Certified Healthcare Environmental Services Professional (CHESP), or related healthcare leadership or environmental certification. CPR Certification through American Heart Association.

Other Skills/ Knowledge:

• Knowledge of Operating Room workflows, AORN guidelines, turnover optimization strategies, and surgical services quality metrics.
• Experience with staffing productivity management, patient throughput initiatives, and healthcare performance improvement methodologies.
• Ability to develop and manage quality measurement, operational performance, and regulatory compliance programs.

OSF HealthCare is an Equal Opportunity Employer.