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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Medical Laboratory Scientist Team Lead Quality

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • A bachelor's degree in Medical Laboratory Science, Medical Technology, or Biological Science is required.
  • External applicants must have at least 5 years of experience; exceptional internal candidates require 3 years of full-time experience.
  • ASCP certification as a generalist or categorical Technologist, or equivalent accreditation, is required.
  • Demonstrated autonomy and the ability to lead multiple projects and assist with staffing needs under department leadership are required.
  • High proficiency with computers is required, including experience with web-based applications and Microsoft applications such as Excel.
  • Ability to communicate moderately complex information in English in written formats to internal and external customers is required.
  • Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers is required.
  • In-depth knowledge of relevant concepts, practices, and policies, and the ability to apply them in complex and varied situations, is required.
  • Ability to make decisions guided by precedents, policies, and objectives, including recommendations affecting a department or functional area, is required.
  • Ability to address complex and varied problems using staff input, creative approaches, and Lean diagnostic techniques is required.
  • Ability to set goals and determine how to accomplish results within broad guidance is required.
  • Ability to act as a team leader for small projects or work groups, foster a collaborative and respectful environment, and improve workflows is required.
  • Ability to provide customer service and staff training to meet assigned unit standards and resolve service issues promptly and respectfully is required.
  • Must be vaccinated against influenza as a condition of employment.
  • The role requires exerting up to 20 pounds of force frequently and standing or moving through the hospital campus.

Responsibilities

  • Perform and oversee laboratory tests ranging from moderately simple to highly complex according to standard operating procedures, confirm result accuracy, and report findings to pathologists and other clinicians.
  • Provide technical support to staff in assigned areas of expertise.
  • Research new tests, evaluate instruments, write standard operating procedures, and maintain supplies for assigned areas of expertise.
  • Resolve technical problems and troubleshoot test systems that are outside established performance levels.
  • Oversee periodic review of quality-control and instrumentation logs to ensure accurate test results.
  • Provide input into technical decisions, serve as an expert for data collection, and gather monthly quality-control statistics.
  • Serve as the technical on-call contact for off-shifts.
  • Manage and direct workflow, monitor daily laboratory operations, delegate duties, and reallocate resources as needed.
  • Train Medical Laboratory Scientists and Medical Laboratory Technicians.
  • Participate in developing training and competency procedures.
  • Instruct residents and fellows.
  • Liaise between Laboratory Support Services and technical departments, communicating promptly and resolving problems for clients outside the laboratories.
  • Provide leadership in the absence of Clinical Managers.
  • Represent the laboratory on committees.
  • Provide input to managers for performance evaluations and address personnel issues with the Clinical Manager.

Desired Qualifications

  • Leadership experience is preferred.
  • Three to five years of supervisory or management experience is preferred.
  • Five or more years of experience is highly preferred.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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