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National DCP

Transportation Supervisor

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeLockport, IL, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Three to five years of experience managing a high-volume delivery route; food delivery experience is preferred.
  • At least two years of supervisory experience in a transportation-related role within the quick-service restaurant industry.
  • A strong understanding of Federal Motor Carrier Safety Administration rules and regulations.
  • Knowledge of related Occupational Safety and Health Administration standards and regulations.
  • Proficiency with Microsoft Office software, including Outlook, Word, and Excel.
  • Experience with an on-board computer system is required.
  • Prior experience with routing software is required.
  • Strong leadership and decision-making capabilities are required.
  • Excellent interpersonal and collaboration skills are required.
  • Ability and willingness to work flexible or extended schedules as needed.

Responsibilities

  • Direct and coordinate assigned route drivers to maximize performance in product delivery, cost-efficient equipment utilization, service, safety, and customer relations.
  • Develop and coach drivers in safety, driving, and customer service skills to create a team-oriented environment.
  • Monitor driver performance weekly through PeopleNet and counsel drivers on performance issues and areas for improvement.
  • Supervise assigned Lead Drivers.
  • Liaise with Dunkin’ stores and the distribution center to solve delivery issues.
  • Administer progressive discipline when required.
  • Enforce company policies and Department of Transportation and Federal Motor Carrier Safety Administration regulations.
  • Assist the Operations Scheduler with drivers’ weekly schedules, vacations, and time-off requests.
  • Orient and develop new drivers.
  • Assist in compiling, monitoring, managing, and implementing driver performance metrics and incentive programs, if applicable.
  • Manage fleet utilization, track vehicle and equipment status, monitor equipment on the out-of-service report, and coordinate with Penske or Ryder as needed.
  • Ensure compliance with Department of Transportation hours-of-service rules.
  • Respond to breakdowns and accidents in a timely and effective manner.
  • Oversee assigned hub locations, potentially traveling overnight to assess routes and drivers.
  • Assist the Router with daily route planning as needed.
  • Work with the Safety Manager on safe driving techniques, proper lifting, and training in required Department of Transportation regulations.
  • Assist with special projects as required.

Desired Qualifications

  • Food delivery experience is preferred.
  • Experience with SAP is preferred.
  • Experience with Appian routing software is preferred.
  • A commercial driver’s license and current Department of Transportation medical card are a plus.

About the Company

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