Customer Master Data Analyst

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

As a Customer Master Data Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Ownership of Customer Master Data for assigned Sold to accounts.
• Applying deep understanding of data standards and cleansing processes, while recognizing the upstream and downstream impacts of customer data changes. 
• Verifying and standardizing customer information through trusted online sources such as Tianyancha, Qichacha, Baidu Maps and others.
• Receiving and managing work requests through Salesforce, ensuring prompt and professional communication with related functions.
• Facilitate the entry of new master data records, ensuring that all necessary information is collected and accurately input into the system.
• Communicating effectively—both verbally and in writing—regarding work status, issues, and updates.
• Conducting thorough research and documentation of customer information to support business needs.
• Follow Standard Operating Procedures and align with team priorities.
• Facilitating training sessions, ensuring training compliance, providing floor support, and running data quality initiatives.
• Upholding master data governance policies to maintain consistency and data integrity across platforms.
• Ensuring critical customer data complies with both internal standards and regulatory requirements.
• Leading and executing data quality remediation efforts as needed.

Skills and Expertise 

• To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
• Bachelor’s Degree from an accredited university.
• Minimum of 2 years of experience in a similar data-focused role,
• OR at least 2 years of experience in customer service and/or sales.  
• Professional proficiency in written and spoken English.

In addition to the above requirements, the following are also required:

• Proficiency with SAP and Salesforce platforms.
• Strong Excel skills, including data handling and formatting.
• Additional qualifications that could help you succeed even further in this role include:
• Experience with Power BI reporting or data analytics.
• Experience with data governance frameworks and quality assurance practices

Work location:

•Onsite

Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

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Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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