The Salvation Army

Christian social services nonprofit

Shelter Worker/Resident Assistant - Women's Shelter, Tuesday/Thursday B Shift

Residential & Direct SupportConfirmed live in the last 24 hours

Part-timeRochester, NY, USA$17

About the Job

Requirements

A minimum of a high school diploma or GED is considered.
Crisis intervention, interpersonal, and communication skills are needed.
Must be able to work in a continually changing and challenging environment.
Must have flexibility in personal work schedule and be available for relief hours as needed.
Basic computer skills are required to complete intakes, time sheets, email, and daily logs.

Responsibilities

Provide support to shelter residents and help create a hospitable and safe shelter environment.
Monitor resident activities in the shelter, complete the daily shift log checklist, and review and record the Communication Log each shift.
Conduct security wanding upon resident admission and perform random wand checks.
Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, the facility is secure, and clients follow house rules.
Refer residents to alternative emergency shelter providers when Program beds are unavailable.
Maintain basic records, including performing electronic intakes in the database and completing accurate time sheets in a timely manner.
Check individual work email daily.
Attend and participate in monthly staff and resident meetings.
Attend relevant in-service training and conferences as requested.
Complete all mandatory in-person and online training in a timely manner.
Clean linens and maintain cleanliness of the facility, including its perimeter.
Perform other duties as assigned.

Desired Qualifications

An associate degree is preferred.

Overview

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to Hope House residents and create a hospitable and safe environment in the shelter. The hours for this position are Tuesday & Thursday 2:45 p.m. - 11:15 p.m.

Responsibilities

Provide support to shelter residents.

Monitor the activities of the residents within the shelter environment. Complete daily Shift log checklist during your shift. Review and record the Communication Log each shift.

Conduct security wanding upon resident admission, as well as random wand checks.

Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules.

Make referrals to alternative emergency shelter providers when Program beds are unavailable.

Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner.

Check your individual work email daily.

Attend and participate in monthly Staff meetings/Resident meetings.

Attend relevant In-Service training/conferences, as requested.

Complete all mandatory training (in-person and online) in a timely manner.

Clean linens, maintain cleanliness of the facility (inside and perimeter).

Other duties as assigned.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice due to business needs.

Qualifications

Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred.

Crisis intervention, interpersonal and communication skills needed.

Ability to work in a continually changing and challenging environment.

Flexibility in personal work schedule. Must be available for relief hours as needed.

Basic computer skills required for completion of intakes, time sheets, email, daily logs.

Compensation: 17 to 17 (USD)

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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