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Genuine Cable Group

Inside Sales Account Manager

Account ManagementUpdated on Nov 10
Full-timePewaukee, WI, USA

About the Job

Requirements

  • A high school degree or equivalent is required.
  • At least 3 years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment is required.
  • Industry experience, ideally in distribution, manufacturing, or a related technical environment.
  • Proficiency with a customer relationship management platform and the Microsoft Office suite is required; Salesforce experience is preferred.
  • Ability to work effectively under pressure in a fast-paced environment is required.
  • Ability to communicate clearly, verbally and in writing, with a diverse population of people is required.
  • Ability to work in a team environment is required.
  • Ability to think critically, address problems proactively, collaborate effectively, and build and nurture strong relationships is required.
  • Ability to adapt to changes in an evolving team is required.

Responsibilities

  • Manage a high volume of customer accounts while consistently delivering revenue and margin targets.
  • Serve as a primary point of contact for customer inquiries, order processing, and quoting requests.
  • Provide timely, accurate quotes and follow up to ensure conversion and customer satisfaction.
  • Maintain an active pipeline of opportunities, prioritizing speed, accuracy, and follow-through.
  • Identify and execute cross-sell, up-sell, and repeat sales opportunities within existing accounts.
  • Build strong working relationships with customer contacts by understanding ongoing needs and expectations.
  • Accurately document customer interactions, quotes, and opportunity activity in Salesforce CRM.
  • Partner closely with Customer Success Managers, Territory Sales Managers, and internal teams to support customer needs.
  • Communicate account activity, pipeline status, and performance updates to inside sales leadership.
  • Contribute to a consistent, efficient quote-to-cash process that supports scale and growth.
  • Perform other duties as assigned.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Salesforce experience is preferred.
  • Industry experience in distribution, manufacturing, or a related technical environment is preferred.

About the Company

Company size
201-500
Company stage
Acquired
Total funding
Not listed
Headquarters
Leominster, MA
Founded
Not listed

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