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Brock University

Public university in St. Catharines, Canada

Administrative Coordinator Co-op - Co-op Education & Workplace Partnerships

Administrative SupportPosted on Nov 11
Full-timeSt. Catharines, ON, CanadaCA$48.4k - CA$67.1k

About the Job

Requirements

  • Post-secondary courses in computer applications, office administration, or related courses; an equivalent combination of education and experience is considered.
  • Advanced computer skills, including Microsoft Office applications such as Word, Excel, Planner, Teams, and Booking; Adobe Acrobat; databases; web-based software; web maintenance; social media; learning management systems such as Brightspace; graphic design tools such as Canva; and Workday.
  • Ability to provide database troubleshooting advice and appropriate solution suggestions under minimal supervision.
  • Reception and administrative support experience in a high-volume office, including database administration.
  • Understanding and appreciation of experiential learning, career development, and external university partners.
  • Knowledge of FIPPA and confidentiality requirements.
  • Ability to interact with people from diverse backgrounds.
  • Ability to work independently in a supportive and collaborative manner.
  • Strong customer service orientation.
  • Ability to establish priorities, organize own work, and work with minimal supervision.

Responsibilities

  • Conduct regular audits of co-op student records, registrations, status changes, and related data in CareerZone, DB Brock, and other institutional systems to ensure accuracy, completeness, consistency, and integrity.
  • Monitor and maintain data quality standards by identifying discrepancies, investigating anomalies, reconciling records, and implementing corrective actions to support reliable reporting and compliance with institutional requirements.
  • Generate and maintain operational reports on co-op admissions, replenishment, student status changes, continuation decisions, adjudication outcomes, retention, progression, and program participation to support departmental planning, accountability, and decision-making.
  • Extract, compile, validate, and summarize information from CareerZone, DB Brock, and other institutional systems to provide data analysis and reporting support.
  • Perform routine database module and form maintenance, including changes and termly updates.
  • Coordinate with the Operations & Business Systems Manager in the Co-op, Career, and Experiential Education department to create, submit, monitor, and action tickets with the external service provider as needed.
  • Consult the external service provider’s knowledge base to troubleshoot and learn about new features of the internal database.
  • Generate and maintain reports, dashboards, and statistical summaries related to co-op recruitment cycles, student engagement, placement activity, and program outcomes.
  • Monitor student completion of co-op and work-term requirements.
  • Follow up on outstanding documentation and provide status updates to staff and faculty as required.
  • Track and report on student progression through the co-op program, maintain accurate records, and identify students requiring additional support or intervention.
  • Support administration of the co-op recruitment and work-term cycle by maintaining databases, monitoring key deadlines, and ensuring timely communication with students and stakeholders.
  • Provide backup support to the Administrative Assistant by posting employer job opportunities to the co-op job board, coordinating interview schedules, and facilitating communication between students and employers.

Desired Qualifications

  • Experience working in a university environment.
  • Experience with the Orbis platform.

About the Company

Brock University

Public university in St. Catharines, Canada

Brock University is a public university in St. Catharines, Canada. It offers undergraduate, graduate, and professional programs across a broad range of disciplines.

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