Specialist Sales Lead
Microsoft
Specialist Sales Lead
Microsoft
Builds workplace software, PCs and cloud services
Oversees and aligns multiple teams with the organization's strategic vision and customer success objectives, ensuring adherence to sales frameworks and guidelines. Strategically guides and empowers teams to proactively anticipate and address competitive threats and gaps in the market across all solution areas. Develops and empowers teams to lead end-to-end artificial intelligence (AI) and cloud-driven transformation initiatives for customers. Works with area or organization leaders to ensure an accurate forecast through pipeline management and a deal-based forecast in each of the core solution areas. Drives cross-organizational collaboration to achieve operational excellence and execution of the business strategy. Coaches teams to leverage technology to drive business growth across solution areas and ensures the use of artificial intelligence (AI)-powered analytics and forecasting tools to enhance precision. Proactively identifies and aligns solution scenarios with customer and partner organizations, ensuring that Microsoft's offerings integrate with and add value to their business operations. Acts as a prominent customer and partner advocate within the subsidiary/area, providing feedback to solution area leaders to shape strategy and drive continuous improvement to capture market opportunities and establish trust. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Conflict Resolution
The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.
Oral Communication
The ability to make a verbal message understood and to receive/understand messages during in-person or remote (e.g., telephone) interactions.
Cultivating Strategic Partnerships
Orchestrating and maintaining strong business relationships and partnerships, while nurturing executive relationships to establish credibility as an active listener and trusted advisor. Managing relationships and projecting executive presence to cultivate effective collaborative partnerships with customers, partners, and stakeholders. Leveraging technical expertise and artificial intelligence (AI)-driven insights to offer tailored solutions that prioritizes the customer's success, offers strategic recommendations, and helps navigate complex decisions with empathy and integrity.
Required Qualifications
12+ years of experience in technology solution sales, cloud sales, specialist sales, or technical sales leadership.
Proven track record of driving business growth across cloud platforms, AI solutions, cybersecurity, data platforms, or enterprise technology solution businesses in Malaysia. Experience serving Enterprise Commercial customers, Public Sector customers, or both is highly valued.
Demonstrated success leading specialist sales, solution sales, or technical sales organizations responsible for complex solution selling and business transformation initiatives.
Strong understanding of cloud technologies, AI platforms, data analytics, cybersecurity, and digital transformation trends, with the ability to connect technology investments to business outcomes.
Proven ability to engage and influence senior customer executives and technical decision-makers, including CIOs, CTOs, CDOs, CISOs, and other business leaders.
Demonstrated success leading large, complex sales opportunities involving multiple technical, partner, services, and business stakeholders.
Experience partnering with Enterprise Sales organizations to develop and execute solution-led growth strategies across strategic customer accounts.
Demonstrated ability to effectively orchestrate resources and influence stakeholders across a highly matrixed organization to achieve strategic business objectives and accelerate customer outcomes.
Strong business leadership skills with experience driving revenue growth, market strategy, organizational performance, and execution excellence.
Proven growth mindset with strong learning agility, adaptability, and resilience. Ability to innovate under constraints, embrace ambiguity, challenge conventional thinking, and lead teams through periods of business and technology transformation.
Strong people leader and culture role model with a track record of building diverse, inclusive, and high-performing teams while developing future leaders and fostering a culture of accountability, collaboration, and continuous learning.
Excellent communication, executive presence, coaching, negotiation, stakeholder management, and executive influencing skills.
Preferred Qualifications
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.
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