Loan Processor
About the job
- Experience in loan origination or mortgage processing within the financial services industry.
- Knowledge of Fannie Mae guidelines, underwriting procedures, and mortgage servicing practices.
- Knowledge of Fair Housing regulations to ensure fair lending practices are upheld.
- Proficiency in basic math, including calculations related to loans, escrow accounts, and amortization schedules.
- Credit analysis skills with an understanding of credit reports and financial documentation review.
- Organizational skills and the ability to handle multiple priorities in a dynamic environment.
- Ability to operate standard office equipment, including 10-key typing devices, with high accuracy.
- Coordinate with borrowers, real estate agents, attorneys, and underwriting to facilitate smooth communication throughout the loan process.
- Maintain detailed records of all loan processing activities, including inbound and outbound correspondence, logs, and reports.
- Ensure adherence to Fair Housing regulations and other compliance standards during all stages of loan origination and servicing.
- Request and review borrower documentation when requested by underwriting.
About the company
CrossCountry Mortgage provides home loan and mortgage refinancing solutions tailored to individuals, serving first-time homebuyers, current homeowners looking to refinance, and borrowers seeking renovation loans. It operates through an online platform and a nationwide network of loan originators across the United States, and it also services existing loans. The company earns revenue from interest on loans, origination fees, and related financial services. Its process combines online application with hands-on guidance from local loan originators, aiming for fast approvals and personalized service. Distinguishing factors include its wide geographic reach, a strong emphasis on customer education, and a direct, consultative approach through a network of loan professionals. The goal is to help more people achieve homeownership and financing goals by offering tailored loan options, clear information, and efficient processing.
Company Size
5,001-10,000
Company Stage
Debt Financing
Total Funding
$2.7B
Headquarters
Cleveland, Ohio
Founded
2003
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Simplify's Take
What believers are saying
- CCM completed Two Harbors on August 25, 2026, expanding servicing and balance-sheet capacity.
- CCM raised conforming limits to $845,000 on September 10, 2026, beating FHFA timing.
- CCM priced $750 million of 7.750% senior notes on August 24, 2026.
What critics are saying
- Mortgage rates near 7% keep origination volumes weak, squeezing CCM's purchase-heavy channel.
- A servicing-markets downturn crushes MSR values and debt capacity after the Two Harbors bet.
- The Van Selus suit and age-discrimination judgment expose CCM to costly borrower and employee claims.
What makes CrossCountry Mortgage unique
- CCM is the largest distributed-retail lender, with 1,000 branches across all states.
- Its August 25, 2026 Two Harbors deal internalized roughly $155 billion in MSRs.
- Loan officers tout CCM's broad product mix and servicing retention to recruit talent.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Short-term Disability
Wellness Program
Growth & Insights and Company News
6 month growth
↑ 7%1 year growth
↑ 7%2 year growth
↑ 7%OriginPoint hires Austin Reed for Northeast expansion. By E-A-A / September 16, 2026 OriginPoint has officially welcomed Austin Reed as a producing regional manager to accelerate its ongoing business expansion throughout the Northeast. Bringing 13 years of valuable mortgage industry experience to his new post, Reed generates an impressive $150 million in annual mortgage origination volume. Before stepping into this leadership role, Reed served as a senior vice president and originating branch manager at CrossCountry Mortgage. His career background also includes professional tenure working at Guaranteed Rate, establishing a strong foundation in multi-state mortgage operations. Table of Contents Strategic growth and leadership in the Northeast. In his new capacity, Reed will maintain an active role in originating loans while simultaneously building out a larger team across the region. He primarily serves clients and real estate partners throughout Greater New England and the Northeast, alongside maintaining active business lines in several other states. OriginPoint President and CEO James Elliott praised Reed as an exceptional relationship builder and proven leader. This high-profile hire underscores the company's commitment to scaling its footprint by attracting top-tier origination talent. To explore broader trends shaping the built environment, readers can check out these insightful architecture articles for more context. Comprehensive loan specializations and client approach. Reed's professional expertise covers a wide array of financing products designed to accommodate diverse buyers. His core specialties include conventional, FHA, VA, jumbo, first-time homebuyer, and investment-property loans. For those interested in studying how regional shifts influence housing, exploring regional architecture offers valuable perspective. OriginPoint itself was established in 2021 as a mortgage-origination joint venture between Compass and Guaranteed Rate, now known as Rate. Additional Reading:
CrossCountry Mortgage lifts internal conforming loan limit to $845K. CrossCountry Mortgage (CCM) has raised its conforming loan limit to $845,000 through an "Early Bird" program announced Thursday, moving ahead of the Federal Housing Finance Agency (FHFA)'s official 2027 announcement and matching a similar move by Rocket Mortgage earlier in the day. Other competitors are expected to follow suit. In recent years, a handful of lenders have introduced higher limits ahead of the FHFA announcement to keep more business in conventional channels instead of pushing borrowers into jumbo loans, taking on the risk that FHFA's eventual number might differ. FHFA typically publishes its updated limits for the following year in late November. By setting its own higher limit before FHFA's formal update, CCM said it aims to give borrowers earlier access to larger conforming loan amounts and more purchasing power in a market still defined by elevated home prices. "The housing market doesn't wait for annual loan-limit updates, and neither should homebuyers," Brian Clark, director of product and pricing at CCM, said in a statement. CCM's cap is 1.47% above the current 2026 ceiling of $832,750 and applies to agency-eligible conventional loans. The $12,250 increase over the current limit can expand options for borrowers on the margin who are constrained by debt-to-income ratios or cash to close. It may also provide some pricing relief versus jumbo products, depending on the lender's rate sheets and overlays. Loans that exceed FHFA's official limit fall into the jumbo market, which is primarily dominated by banks. Rocket also rolled out an $845,000 internal conforming limit earlier in the day. The new limit applies to borrowers working directly with Rocket Mortgage as well as those working with broker partners throughRocket Pro, effective immediately. "This, in large part, has to do with Rocket's liquidity, our Fortress-like balance sheet, which allows us to do things like this that maybe other lenders wouldn't have the opportunity to do. So, we're not waiting until 2027,"Kyle Schoenmaker, Rocket Pro's senior vice president of sales, told HousingWire. The expected 2027 increase is smaller than the 3.25% jump in 2026's baseline limit. Because FHFA's annual changes track home price trends, the more modest move points to a softer housing market this year as mortgage rates hover around 7%.
Phil Crescenzo teams with son to join CrossCountry Mortgage. South Carolina-based loan officer Phil Crescenzo Jr. is joining CrossCountry Mortgage (CCM) after a brief stint at NFM Lending. He'll be reuniting with his son, PJ Crescenzo III, to help run a division focused on the Southeast states. Crescenzo is bringing a team of about 10 people to CCM, where he'll focus on serving borrowers in South Carolina and Georgia, he told HousingWire. "CCM's platform is dominating everywhere and I have a chance to reunite with my son," Crescenzo said. "They have flexibility and different programs, different products mix." Since 2000, Crescenzo has worked for five companies, including two separate stints at Cardinal Financial and Nation One Mortgage Corp., as well as roles at American Pacific Mortgage, NFM Lending and now CCM. Greg Sher, managing director at NFM Lending, said Crescenzo's decision was tied to his desire to partner with his son. "While Phil was only here for a short time, he made a tremendous impact. We'll be rooting for them both to continue building on their family name, while making inroads in underserved communities across America." NFM Lending has been growing its own footprint. Inside Mortgage Finance reported that NFM was the 44th-largest U.S. mortgage lender in the first half of 2026, originating about $4 billion in volume, up 19% from 2025. Crescenzo and his son plan to leverage CCM's platform to expand access to credit, with a focus on underserved communities. According to InGenius data, Crescenzo Jr. closed 494 loans for $161.5 million in volume in 2025. Year to date in 2026, he has closed 116 loans for $37 million. Most of his career production been centered in South Carolina, while the bulk of his originations are Federal Housing Administration (FHA) and U.S. Department of Veterans Affairs (VA) loans, products that are often critical for first-time and lower-wealth borrowers. His son, PJ, originated about $72.4 million across 240 units last year at American Pacific Mortgage, with another 28 units for $11.8 million so far this year. About 48% of his loans are conventional and 39% are FHA. Crescenzo said he sees opportunity in builder and nonqualified mortgage (non-QM) niches, particularly for borrowers who need more flexible underwriting. He pointed to the importance of "creativity to close loans" and fast-moving teams in working through builder backlogs and complex scenarios. He also highlighted CCM's ability to retain servicing on a large share of loans as a competitive advantage for originators and borrowers. CCM, the fifth-largest U.S. mortgage lender in the first half of 2026, is set to close its acquisition of Two Harbors Investment Corp. this week after clearing all regulatory hurdles. The deal is expected to further increase CCM's servicing footprint and balance-sheet capacity.
/PRNewswire/ -- CrossCountry Mortgage, LLC ("CCM"), the nation's largest distributed-retail mortgage lender, announced today that its direct parent company,...
Twenty new townhomes designed to fit historic downtown Lebanon are unveiled. Image. LEBANON, OH - Justin Doyle Homes will open Lebanon Landing, a new 20-unit townhome community in historic downtown Lebanon, to public preview on Thursday, July 9, 2026, from 4:00 to 7:00 PM at 301 N Mechanic Street. The VIP Preview Event marks the first public look at the only new construction of its kind in Lebanon's historic district. Lebanon Landing was designed in close collaboration with architects to integrate visually with the surrounding historic district, where the Golden Lamb has operated continuously since 1803 and where preserved 19th-century facades line Broadway and Mechanic Street. The community features mixed brick facades, corbeled cornices, recessed brick panels, and varied facade colors across adjacent units - architectural details borrowed from the older buildings nearby. "From the first conversation with the architects, the objective was clear: build something that looks like it's been here a while. Lebanon's downtown has more than two centuries of history. We wanted to add to it, not interrupt it." explained Justin Doyle Homes Founder, Justin Doyle. The community comprises twenty townhomes across two- and three-bedroom floor plans, ranging from 1,745 to 2,223 square feet. Each unit features a dedicated first-floor home office, an open-plan second-floor living level with private deck, third-floor bedrooms, and an attached garage. Justin Doyle Homes has partnered with John and JT Bissman of Bissman Group KW Advisors as the listing agents for the community, and with CrossCountry Mortgage as the preferred lender for buyer financing. "What I'm hearing from interested buyers is that the location is what they've been waiting for - new construction that's actually walkable to the historic district, at finish levels you'd expect at this price point. The Preview Event is the first chance to see the finished units up close," noted John Bissman, Bissman Group KW Advisors. Pricing for Lebanon Landing starts in the upper $400,000s. Through CrossCountry Mortgage, qualified buyers can access a financing package that includes a 4.99% 30-year fixed rate with a 2-1 buy-down option, 3% down for first-time homebuyers (5% for all others), and unlimited future refinances with no closing costs. The property also carries a 50% building tax abatement transferable for ten years. Ahead of the Preview Event, two units have already gone under contract. Of the remaining inventory, five units are move-in ready, with six additional units arriving within 60 days. The final units will be released following the Preview Event. Event details: - Lebanon Landing VIP Preview Event - Thursday, July 9, 2026 · 4:00 - 7:00 PM - 301 N Mechanic Street, Lebanon, OH 45036 - Drinks and light bites will be served - The event is open to the public; advance RSVP is available at justindoylehomes.com/communities/lebanon-landing - Lebanon Mayor Mark Messer will be in attendance, joining Justin Doyle and members of the Justin Doyle Homes team. About Justin Doyle Homes Founded in 2009 by Justin Doyle, Justin Doyle Homes is a Cincinnati-area custom home builder operating across Greater Cincinnati, Northern Kentucky, and Dayton. The company specializes in custom homes ranging from $700,000 to $3 million and above, with active communities in Loveland (Oakridge Estates), Park Hills, Kentucky (Park Pointe), Oakley (Oakley Place), and Lebanon (Lebanon Landing). For more information, visit justindoylehomes.com. More news from franklin. * Patrol Urges Sober Driving During Upcoming Holiday Weekend Celebrate America's 250th Anniversary Responsibly With Sober Driving * Concert Lover, Save on tTckets! SPECIAL GUEST APPRECIATION TICKET PACKAGES