speakit

Digital dictation and speech recognition solutions

Portuguese Order Management Specialist

Logistics & TransportationPosted on Oct 29

Full-timeAthens, Greece

About the Job

Requirements

Native or C1/C2 proficiency in Portuguese and fluent written and verbal English.
Familiarity with ERP platforms such as SAP, Oracle, or Salesforce CRM for order processing.
Proficiency in Microsoft Office, particularly Microsoft Excel for tracking order metrics and reports.
Strong problem-solving, organizational, and multitasking skills with high attention to detail.
Excellent communication skills for professional client interaction in Portuguese.

Responsibilities

Receive, validate, and process customer orders in the system accurately.
Monitor order fulfillment pipelines from initial entry through shipping, customs clearance, and final delivery.
Coordinate with supply chain, logistics, warehouse, and sales teams to resolve order holds, inventory shortages, or shipping delays.
Act as the main operational point of contact for Portuguese-speaking business clients regarding order status updates, delivery schedules, and invoicing queries.
Manage customer returns, order cancellations, claims, and price adjustments in accordance with company guidelines.
Maintain accurate customer records and master order data within the customer relationship management and enterprise resource planning systems.
Support period-end reporting and operational alignment across regional logistics networks.

Portuguese Order Management Specialist - Athens

speakit · Athens, Greece · Full-time · Posted 2026-10-01

Workplace: on_site

Department: Portuguese

Description

On behalf of our client, a leading global organization, we are seeking a detail-oriented and customer-focused Portuguese-Speaking Order Management Specialist to join their international operations team. In this role, you will be responsible for overseeing the end-to-end order processing lifecycle for business accounts, ensuring accurate order execution, timely delivery tracking, and exceptional customer satisfaction.

Responsibilities

Receive, validate, and process customer orders in the system accurately.
Monitor order fulfillment pipelines from initial entry through to shipping, customs clearance, and final delivery.
Coordinate with supply chain, logistics, warehouse, and sales teams to resolve order holds, inventory shortages, or shipping delays.
Act as the main operational point of contact for Portuguese-speaking business clients regarding order status updates, delivery schedules, and invoicing queries.
Manage customer returns, order cancellations, claims, and price adjustments in accordance with company guidelines.
Maintain accurate customer records and master order data within the CRM and ERP systems.
Support period-end reporting and operational alignment across regional logistics networks.

Requirements

Native or C1/C2 proficiency in Portuguese with fluent English skills (written and verbal).
Familiarity with ERP platforms such as SAP, Oracle, or Salesforce CRM for order processing.
Proficiency in MS Office, particularly MS Excel for tracking order metrics and reports.
Strong problem-solving, organizational, and multitasking skills with high attention to detail.
Excellent communication skills for professional client interaction in Portuguese.

Benefits

Competitive remuneration package.
Monthly performance bonus.
Private health insurance.
Meal voucher.
Relocation package (flight tickets, temporary accommodation, and local administrative support).
Ongoing learning & development programs and clear internal career progression pathways.
Collaborative, multicultural environment within modern office facilities.

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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