Associate Content & Onboarding
Delivery Hero
Associate Content & Onboarding
Delivery Hero
Global online food delivery marketplace
Job Ref ID: JR0088754
Onboard restaurants and create menus with accurate descriptions, pricing, and dish-level photos in line with SOP guidelines. Process and update restaurant menu change requests within the defined SLA. Manage menu-related projects aimed at enhancing the overall customer experience. Communicate with and guide restaurant partners throughout the onboarding process on the foodpanda platform. Conduct regular quality checks to ensure menu accuracy and strong operational performance. The candidate should be comfortable using AI tools and be tech-savvy. Hands-on experience with Adobe Photoshop, Adobe Illustrator, or similar design tools is a plus. Freshers are also encouraged to apply. Please do not apply if you do not have basic proficiency in Excel and Google Sheets (e.g., common formulas).
Global online food delivery marketplace
Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.
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