Full-Time
Patient Service Representative Floater
University Cancer Specialists
Updated on 8/19/2026
University Physicians' Association
Practice support for physician groups
No salary listed
Lenoir City, TN, USA
In Person
The role floats between offices in Sevierville, Lenoir City, Halls, and Blount.
 Administrative & Executive Assistance (1) |
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- Six months to one year of previous medical office experience.
- Strong communication skills, attention to detail, time management, and organizational skills.
- Greet patients in a friendly and timely manner.
- Ensure that patients complete the necessary forms required for the electronic health record and billing office.
- Maintain patient demographic and insurance information, verify insurance eligibility, and collect co-payments.
- Ensure good patient flow through the practice by timely processing of patients as they arrive at the front office.
- Answer patient inquiries regarding patient registration information or billing questions.
- Refer patient inquiries regarding medical care or treatment to a medical assistant or physician.
- Schedule patients with the appropriate physician.
- Scan documents into the electronic health record.
University Physicians' Association provides administrative and practice-management support for physicians and clinical groups in Tennessee. Its services help medical practices manage billing, finance, human resources, operations and other non-clinical functions that support patient care. The organization works alongside affiliated physicians and health-system partners rather than replacing the clinicians delivering treatment. UPA’s role is healthcare administration and physician enterprise support, making it distinct from a university, hospital or independent insurance carrier. Service delivery depends on clinical, operational and administrative teams working across its care settings.
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