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Eurofins

Global lab testing and analytics network

Medical Secretary

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeVilleurbanne, FranceIn-person

About the Job

Requirements

  • Completion of medical secretary training.
  • Ideally, experience in a medical analysis laboratory and knowledge of laboratory management software, preferably HEXALIS.
  • Ability to work accurately and independently.
  • Service orientation toward patients and respect for procedures.
  • Ability to manage stress.

Responsibilities

  • Provide in-person and telephone reception for patients.
  • Schedule appointments for home sample collections and send route sheets to collectors.
  • Inform patients about sample-collection procedures.
  • Register patient files.
  • Receive biological samples.
  • Edit and sort medical reports.
  • Prepare and send results to patients and/or prescribers.
  • Bill patients and collect payments.
  • Prepare files for paying organizations.
  • Perform electronic claims transmission.
  • Process reimbursements.
  • Track deposited and returned files.
  • Monitor and follow up on unpaid balances.
  • Manage the stock of secretarial supplies.

Desired Qualifications

  • Experience in a medical analysis laboratory.
  • Knowledge of laboratory management software, preferably HEXALIS.

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size
10,001+
Company stage
IPO
Headquarters
Luxembourg
Founded
1987

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