Xcellink Pte

Enterprise ICT operations management provider

Data Center Junior Hands and Eyes

IT OperationsConfirmed live in the last 24 hours

Full-timeSerangoon, Singapore

About the Job

Requirements

ITE or O level qualification.
An IT background is preferable.
Able to communicate clearly in English.
Able to follow the operation manual.
Able to use a PC and office applications.
Able to work shifts: 1st shift (09:00–21:00) and 2nd shift (21:00–09:00).

Responsibilities

Mount and dismount media; file, catalog, scan, ship, receive, inventory, track, label, and initialize media and related equipment.
Track on-site spare and scratch levels and report low volumes.
Prepare and package media for off-site vaulting, and receive and file media returned from off-site vaulting.
Execute standard daily commands on system consoles, including mount, unmount, and silo eject commands.
Use Hewlett Packard Enterprise tools and processes related to media.
Process Data Centre Access Requests.
Perform visual inspection of devices, validate serial numbers, and compare physical device inventory with inventory lists.
Perform basic troubleshooting and repair of IT equipment failures, including powering devices on and off, relaying LCD readouts, resetting remote management connection IDs and passwords, reseating cables, checking power connections, and visually verifying issues.
Test and troubleshoot problems by following instructions from remote engineers.
Provide feedback on console displays, including stop errors and blue screens.
Assist with disaster recovery and recovery of the data center and equipment following planned and unplanned power interruptions.
Identify and report audible errors and system failures.
Install and connect a crash cart or other KVM device.
Attend conference calls to troubleshoot and recover client environments following reported client-impacting incidents.

Desired Qualifications

Preferable IT background.

DC Junior Hands and Eyes (SS-FRW260731 010/02)

Xcellink Pte Ltd · Serangoon, Singapore · — · Posted 2026-07-31

Salary: SGD 1,800–2,000

Workplace: on_site

Department: Enterprise Operations and Services

Description

Overview:

The DC Junior Hands and Eyes is responsible for providing on-site operational support within a mission-critical data center environment This role is responsible for physical media management, security administration, device validation, and providing hands-on support for IT infrastructure. The ideal candidate will ensure operational efficiency, maintain strict security standards, and assist remote engineering teams in troubleshooting and recovery activities to support high system availability.

The Role:

Physical Media Activities

Mount/dismount of media
Filing and Cataloging of media
Scanning of media
Shipping/Receiving of media and peripherals
Inventorying of media and media related equipment
Tracking of media and media related equipment
Labeling of media and media related equipment
Initializing of media and media related equipment
Track onsite spares/scratch levels and report low volumes
Perform all activities to prepare and package media for offsite vaulting
Perform all activities to receive media from offsite vaulting provide and perform appropriate filing
Execute commands on system consoles to perform standard daily tasks (mount, unmount, silo eject, etc.)
Use of Hewlett Packard Enterprise tools and processes related to Media

Physical Security Activities

Processing of the Data Centre Access Request
The data center is manned by security personnel (MAT) on a 24 x 7 basis and the CCTV in the data center are being monitored via the console monitor placed at the NOC.
Security personnel (MAT) will response to any unauthorized access or alarm trigger in the emergency exits in the data center.

Device Validation

Visual inspection of devices as requested
Serial number validation
Device Inventory capabilities and physical comparison to inventory lists

Basic troubleshooting and repair of IT equipment failures

Power on/power off devices
Relay LCD readouts
Reset Remote Management connection ID’s and Passwords
Reseat cables
General Troubleshooting and visual verification to assist remote troubleshooting efforts
Test and troubleshoot problems with instructions from remote engineer
Check power connections
Provide feedback on console display (e.g. stop errors, blue screen, etc.)
Assist with disaster recovery activities in the event of a complete system failure
Assist with recovery of data center and equipment related to planned and unplanned power interruptions
Identify and report audible errors and system failures
Install and connect crash cart and/or other KVM device
Attend conference calls for troubleshooting and recovery of client environments related to a reported client impacting incident

Requirements

ITE or O level
Preferable IT background
Able to communicate clearly in English
Able to follow the operation manual
Team Player
Shiftwork
Good customer care and communication skills.
Able to use PC and office applications
1st Shift (09:00 - 21:00 Hrs) & 2nd Shift (21:00 - 09:00 hrs)

Benefits

Shift allowance
Performance bonus

Apply

Apply at Xcellink Pte Ltd

About the Company

Xcellink Pte

Enterprise ICT operations management provider

Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 1993

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