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FlexCar

Subscription-based car leasing with inclusive maintenance

Vehicle Collection & Recovery Specialist

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeRome, Metropolitan City of Rome Capital, Italy

About the Job

Requirements

  • A valid category B driving license and strong, safe driving skills.
  • Availability for regular travel throughout Italy, departing from the Rome office.
  • Strong communication and interpersonal skills, including the ability to interact effectively with diverse customers in complex situations.
  • A strong sense of responsibility, reliability, and autonomy in managing daily activities.
  • Ability to handle unexpected situations calmly, pragmatically, and with a solution-oriented approach.
  • Good organizational skills, punctuality, and attention to detail.
  • Negotiation skills and the ability to handle sensitive customer conversations professionally.
  • Excellent Italian and good English language proficiency.
  • Basic computer skills and familiarity with digital tools for documentation and reporting.

Responsibilities

  • Travel to customers' locations or other agreed collection points to recover and return FlexAuto vehicles.
  • Travel regularly, including outside Rome for up to two days per week, to handle vehicle collection and return operations directly.
  • Interact directly with customers in a professional, respectful, and solution-oriented manner.
  • Support management of open financial matters by discussing overdue payments with customers and facilitating settlement of amounts due according to company procedures.
  • Handle sensitive conversations and complex situations calmly and diplomatically, using negotiation skills and involving managers when necessary.
  • Check vehicles' general condition at collection and document any damage, irregularities, or other relevant information.
  • Complete return documentation accurately, including information on vehicle condition and any outstanding matters.

About the Company

FlexCar

Subscription-based car leasing with inclusive maintenance

FlexCar offers a subscription-based car leasing service in Greece for individuals and professionals. Customers pick a brand-new car online, verify documents, pay the first month, and pick up the car within about 10 working days; the monthly fee covers maintenance, insurance, and road tax with no down payment. They can return the car at any time without penalties or buy it during the subscription, making ownership flexible and predictable. The goal is to provide easy, transparent access to a car by bundling all costs into a single monthly subscription and removing large upfront payments.

Company size
201-500
Company stage
Late Stage VC
Total funding
$326.3M
Headquarters
Athens, Greece
Founded
2018

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