Rentokil

Global pest control and hygiene services

Executive Branch Support

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeNellore, Andhra Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

The Jr. Executive/Executive/Sr. Executive/Assistant Manager is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.
The person will report to the ABM/BM and work as part of a multifunctional team, collaborating with internal teams and external stakeholders.
Any graduation degree is required.
One to four years of experience in Back Office Administration is required, depending on designation.
Proficiency in MS Office and G Suite is required.
Effective written and verbal communication skills are required.
Accuracy in documentation and data entry is required.
Multitasking ability is required.
Time management is required.

Responsibilities

Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects and customers as required.
Manage emails received on the central email ID, including directing, assigning, and responding to queries.
Assign iCABS tickets and coordinate with relevant employees for timely status updates.
Handle invoice-related activities, including forecasting, suspensions, printing, and distribution.
Raise Change Request tickets for price decreases.
Generate renewal reports and letters for Sales Executives, and process renewals at existing or revised pricing.
Raise termination requests through the portal as needed.
Maintain SHE-related documentation, including fumigation certifications and register updates.
Oversee license renewals, ensure compliance, and coordinate for audit readiness.
Prepare incentive calculations for timely submission.
Manage attendance inputs and standard requirements such as mediclaim, contract labour details, and indents.
Prepare and maintain branch customer documentation, including quotations, compliance records, OCCs, purchase orders, and warranties.
Enter receipts and deposit slips in the system and make necessary adjustments on behalf of other branches.
Raise credit note requests in the system as applicable.
Oversee petty cash portal operations and liaise with local banks for related activities.
Maintain conveyance records for technicians.
Upload service dockets for key accounts.
Perform additional tasks as assigned by the Branch Manager, in alignment with branch operations.

Desired Qualifications

Experience preferably from a multinational corporation.

Executive Branch Support - Nellore

Rentokil Initial · Nellore, India · Full-time · Posted 2026-09-17

Workplace: on_site

Department: Administration

Description

About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

Requirements

The Jr. Executive/Executive/Sr. Executive/Assistant Manager is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.
The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required
Manage emails received on the central email ID, including directing, assigning, and responding to queries
Assign iCABS tickets and coordinate with relevant employees for timely status updates
Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
Raise CR (Change Request) tickets for price decreases
Generate renewal reports and letters for SEs, and process renewals (at existing or revised pricing)
Raise termination requests through the portal as needed
Maintain SHE-related documentation, including fumigation certifications and register updates
Oversee license renewals, ensure compliance, and coordinate for audit readiness
Prepare incentive calculations for timely submission
Manage attendance inputs and standard requirements such as mediclaim, contract labour details, and indents
Prepare and maintain branch customer documentation, including quotations, compliance records, OCCs, POs, warranties, etc.
Enter receipts and deposit slips in the system and make necessary adjustments on behalf of other branches
Raise credit note requests in the system as applicable
Oversee petty cash portal operations and liaise with local banks for related activities
Maintain conveyance records for technicians
Upload service dockets for key accounts
Perform additional tasks as assigned by the Branch Manager, in alignment with branch operations

Key Result Areas:

Timely and error-free handling of operational tasks
Accurate documentation and compliance tracking
Effective coordination across teams and platforms
On-time submission of reports and invoices
Proactive support in audits, SHE, and regulatory requirements

Competencies (Skills essential to the role):

Effective communication skills (Written and Verbal)
Accuracy in documentation and data entry
Multi-Tasking
Time Management

Educational Qualification / Other Requirement:

Any Graduation degree
1-4 years of experience (based on the designation) required in Back Office Administration
Preferably from MNC
Proficient in MS-Office/G-Suite

Role Type / Key working relationships:

Individual contributor role
External- Customers and customer representatives
Internal - Sales, Operations, Business support functions

Benefits

What can you expect from RPCI?

Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
Service
Relationships
Teamwork
Responsibility

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Apply

Apply at Rentokil Initial

About the Company

Rentokil

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services to commercial and private customers around the world. It operates with the reach of a multinational company (about 68,500 staff across 89 countries) and the responsiveness of a local business, using trained technicians to deliver pest management and hygiene solutions that protect people and improve everyday life. The company differentiates itself by its global scale and local execution, as well as its status as a public, FTSE 100-listed firm with extensive experience in its fields. Its goal is to help people stay safe and healthy by preventing pests and improving hygiene in workplaces and homes.

Company size: 10,001+
Company stage: IPO
Headquarters: Crawley, United Kingdom
Founded: 1925

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