Health Unit Coordinator - Emergency

Overview

CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company, reinforcing its reputation as an exceptional workplace.

CentraState Medical Center is currently seeking a Health Unit Coordinator in the Emergency Department. This role is responsible for coordinating the flow of activity on the unit and providing receptionist, data entry, and clerical support to the nursing units. The Health Unit Coordinator participates in both system-wide and nursing-specific orientation.

Responsibilities

• Follows Standard Precautions.
• Responds to patient call bells courteously and in a timely manner and relays information/requests to appropriate staff in a timely manner. Notifies nurse immediately for patients in pain/discomfort.
• Verbalizes understanding that pain management is a priority to patient and reports it immediately to the nurse.
• Coordinates new admissions, discharges and transfers in EPIC and with admitting, other departments, Physicians, Nurse Manager, and other facilities as necessary.
• Prepares and maintains patient charts as per Chart Lite policy.
• Calls admission unit to alert patient is on the way.
• Dismantles Lite chart when patient leaves the ED. Delivers to Staffing Office at 6am daily for HIM scanning.
• Updates PIB board with patient information.
• Reprints lab specimen labels for nurses/techs from Copia when needed.
• Performs hourly rounding:
  • Performs environmental rounds to ensure a safe a risk-free environment.
  • Updates white boards in patient rooms as indicated by nursing leadership.
  • May retrieve non-medical items for patients, i.e., blankets, tissues, etc.
• Effectively demonstrates the use of the call bell to locate personnel in order to minimize noise.
• Completes quick registration for all patients arriving by ambulance.
• Answers phones politely and according to telephone etiquette scripting. Coordinates texts/calls to physicians, families, interdisciplinary departments and other health care agencies.
• Makes copies as requested.
• Maintains inventory of unit supplies from the Warehouse or Central and replenishes when appropriate.
• Maintains the correct PAR levels for lab supplies and correctly orders supplies as needed.
• Requests/orders office supplies from Staples and supplies for copier/fax machines.
• Coordinates appointments with ancillary departments, diagnostic centers and other healthcare agencies.
• Sends faxes as directed by RN.
• Checks fax machine for incoming faxes and files.
• Calls for priest or chaplain as directed by RN.
• Enters facility and Environmental Services work orders with follow up on identified issues to completion.
• Performs performance improvement audits as per Nurse Manager, i.e., handwashing.
• Completes EPIC Downtime Responsibilities which include:
  • Maintenance of downtime documentation forms
  • Daily audits to ensure enough paper and toner is available on printer
  • BCA computer is on and reports are printing correctly. A census list will be printed daily.
• Delivers documents for scanning into CIS to the Nursing Staffing Office.
• Distributes staff mail.

Qualifications

• High school diploma or equivalent required.
• Previous related work experience preferred.
• Knowledge of medical terminology helpful.
• Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team.

About Us

CentraState Healthcare System, in partnership with Atlantic Health System, is a fully accredited, not-for-profit, community-based health system dedicated to providing comprehensive health services in central New Jersey. Beyond offering a wide range of advanced diagnostic and treatment options, CentraState is committed to being a valuable health partner, focusing on disease prevention, promoting healthy behaviors, and helping individuals of all ages live well.

Located in Freehold, CentraState includes a 284-bed acute-care hospital, a dynamic health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions. These pavilions offer primary care, specialty physician practices, and access to outpatient services such as lab work and physical therapy.

CentraState is proud to be among the less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence five times. Additionally, it has been recognized as a Great Place to Work-Certified™ Company by Great Place to Work® for four consecutive years.

Joining CentraState means becoming part of a pioneering healthcare facility committed to high-quality, patient-focused care. We invite you to make a difference in our community and advance your career with us. We support our employees with work/life balance initiatives, tuition assistance, career advancement opportunities, and more.

Discover why our employees love their jobs and being part of the CentraState family!

CentraState Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members.

What We Offer:

• Medical, Dental, Vision, Prescription Coverage (30 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance
• Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan with employer match
• 401(a) Retirement Plan with employer contribution
• PTO
• Tuition Reimbursement
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Coverage, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance
• Growth Opportunity and Workforce Development Initiatives
• Continuing Education / Onsite Training
• A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
• Concierge Services with Work & Family Benefits
• Magnet recognized healthcare facility

Compensation Range: $18.00 - $28.80 per hour 

The compensation above reflects the established range from CentraState Healthcare System (CSHS) for this position at the time the job was posted. CSHS considers many factors to determine compensation, including education, experience, skills, licenses, certification, and training.  As such, team member compensation may fall outside this range. 

Additionally, the compensation range reflects base salary and does not include extra shift rates or incentives tied to quality, productivity, etc., as applicable.

The benefits outlined also reflect CSHS’ policy at the time of posting.  Benefits as are made available to other similarly situated team members of CSHS, although participation is at all times in accordance with and subject to the eligibility and other provisions of such plans and programs. CSHS may modify its benefits plans or programs at any time.

CSHS is proud to comply with all pay equity and pay transparency laws.