Travel and Expenses Senior Manager
No salary listed
Senior
Houston, TX, USA
In Person
AccountingFinancial Accounting
About the job
Requirements
- At least 7 years of travel and expense operations experience, including team leadership, ideally in a high-growth or multi-entity business.
- Hands-on experience with modern travel and expense platforms such as Payhawk, Navan, Concur, Expensify, Ramp, or Brex, and with running corporate card programs across several entities and currencies.
- A solid understanding of month-end close, including accruals, reconciliations, and general ledger coding; NetSuite experience is a plus.
- Working knowledge of travel and expense tax treatment and compliance across the UK, US, and Europe.
- A track record of applying policy consistently with senior stakeholders while remaining helpful and approachable.
Responsibilities
- Lead, hire, and develop the travel and expense team, including the open Analyst roles.
- Set a weekly operating rhythm with queue reviews, quality checks on manual approvals, and visibility into aged items and their causes.
- Plan team coverage to prevent delays during holidays, absences, or peak periods.
- Build the team’s capability, shifting it from transactional processing toward exception handling and continuous improvement.
- Own the expense and card approval queue across all entities, the travel and expense mailbox, and responses to employee and manager queries.
- Agree and report service levels for review turnaround, query response, and reimbursement timing.
- Coordinate reimbursement runs with Treasury across entities and currencies.
- Use platform controls, such as receipt thresholds and category-manager approval groups, to catch out-of-policy items before they reach the queue.
- Run card issuance with appropriate approvals, limits, virtual cards, renewals, and cancellations during offboarding.
- Enforce the submission deadline for card transactions, including freezing and unfreezing cards and following up with employees and managers.
- Govern company and purchasing cards used for business purchases, ensuring every card has a named owner.
- Maintain an accurate register of every card, its holder, its limits, and its entity.
- Own the global travel and expense policy and related policies.
- Apply policy consistently at every level, including senior leaders and assistants booking on their behalf, using a calm, firm, and well-documented approach.
- Run an exception process with defined approvers, a log, and monthly reporting.
- Use booking data to review hotel and travel rate caps by location and recommend changes where caps are unrealistic or too generous.
- Design role- and location-specific rules where one policy does not fit, beginning with a deployment travel policy for on-site teams.
- Ensure policies and processes comply with HMRC, IRS, and other local tax requirements, including per diems, benefits-in-kind, and reimbursement rules.
- Ensure all travel and expense spend reaches the general ledger on time and is coded correctly by entity, department, and category before syncing to NetSuite.
- Work with Accounting to make travel and expense movements explainable and ensure the accrual process is documented, complete, and accurate.
- Reconcile card statements and travel bookings, including matching Navan bookings to the actual traveler in Payhawk.
- Maintain audit evidence, including approval trails, delegate and out-of-office approver reporting, card registers, and exception logs.
- Run regular checks for duplicate, fraudulent, or non-compliant claims, and support internal and external audits.
- Reconcile HRIS against Payhawk and Navan weekly for joiners, movers, leavers, and changes to departments, entities, and approvers.
- Work with Finance Systems to automate employee-data flows and fix recurring errors at their source.
- Manage day-to-day relationships with Payhawk and Navan, including escalations, service levels, business reviews, and product roadmap input.
- Work with Treasury on card funding and travel credit facilities.
- Define business requirements and test changes; Finance Systems owns configuration, integrations, and access roles.
- Assess whether the current platform stack can scale with the company, and contribute to renewals and future platform decisions.
- Bring acquired companies’ employees, cards, and policies onto Nscale’s travel and expense stack, and set up travel and expense operations for new entities and countries.
- Partner with the People team to onboard new joiners to travel and expense from day one, with guidance and FAQs.
Desired Qualifications
- NetSuite experience is a plus.
About the company
Nscale operates as a vertically integrated AI infrastructure platform in London, owning data centers, GPU compute, networking, storage and managed AI cloud services for enterprises, governments and AI builders. It runs the full stack from sovereign European, renewables-powered campuses (including Norway hydropower) to US campus expansions, providing hosted AI capabilities and high-performance GPU resources. Its advantage comes from a tightly integrated stack and a focus on sovereign, renewable-powered deployments in Europe, supported by strong capital, partnerships (including NVIDIA) and strategic board members. The goal is to scale into a leading, globally capable AI infrastructure provider that lets governments and organizations deploy, run and manage AI workloads quickly and securely on sovereign, renewable-powered campuses.
Company Size
501-1,000
Company Stage
Debt Financing
Total Funding
$9.8B
Headquarters
London, United Kingdom
Founded
2024
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Simplify's Take
What believers are saying
- Nscale closed $3.36 billion convertible financing on September 25, 2026.
- It filed for a NYSE IPO on September 18, 2026 under ticker NSCL.
- Justin Osofsky joined October 2, 2026, strengthening global operations before listing.
What critics are saying
- Nscale's largest customer drove 52% of first-half 2026 revenue.
- First-half 2026 losses reached $1.02 billion against $140.6 million revenue.
- A failed IPO or refinancing halts its gigawatt buildout and crushes solvency.
What makes Nscale unique
- Nscale controls power, data centers, GPUs, networking, storage, and managed AI cloud.
- It targets sovereign European deployments with renewable sites like Norway hydropower.
- It already booked $103 billion TCV with Microsoft and Anthropic through 2033.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Unlimited Paid Time Off
- Parental Leave
- 401(k) Retirement Plan