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ISS | Institutional Shareholder Services

Proxy advisory and ESG data analytics

Governance Account Management Support Trainee

Customer SupportConfirmed live in the last 24 hours
Full-timeBrussels, Belgium€2.2k /mo

About the Job

Requirements

  • Fluency in spoken and written English is required.
  • A relevant Bachelor's or Master's degree in Economics, Business, Finance, Corporate Law, or Political Sciences is required, or the candidate may be in the process of obtaining such a degree.
  • Client focus and strong communication skills are needed to exchange effectively with clients and partners.
  • Strong analytical ability and numeracy are required, along with strong oral and written communication skills.
  • Ability to assimilate large quantities of information, work independently, take initiative, and contribute as a team member is required.
  • An organized and structured approach is required.

Responsibilities

  • Take active ownership of operational support for clients, including ballot and vote management, account maintenance, and vote report production.
  • Follow up with clients on successful vote execution.
  • Maintain regular direct contact by email and phone with issuing companies, agent banks, and clients.
  • Create and inactivate accounts and users in the voting platform, support clients with basic queries and issues, and investigate issues with internal teams to provide appropriate solutions or answers to clients.
  • Support the team in regularly maintaining up-to-date procedures, databases, and client profiles.

Desired Qualifications

  • Prior experience in a relevant area is an advantage.

About the Company

ISS | Institutional Shareholder Services

Proxy advisory and ESG data analytics

ISS Governance delivers governance and ESG services to institutional investors, corporations, and other market participants. It provides proxy voting advice, governance research, and ESG data analytics through subscriptions and consulting, plus specialized services like securities class action claims management. Its offerings combine research, data, and outreach across a global network to support decision-making on governance and sustainability issues. The goal is to help clients improve governance and ESG practices, make informed investment and voting decisions, and manage related risks using reliable data and insights.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$3.4B
Headquarters
Rockville, MD
Founded
1985

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