Human Resources Information System Lead

Location: Noida, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

Role Overview: Thales is seeking an experienced HRIS Lead to join our dynamic team. This role sits within Tier 2 support, providing advanced troubleshooting and problem-solving expertise for our Human Resources Information System (HRIS). You will collaborate closely with Tier 1 representatives to resolve initial queries and escalate complex issues to our Tier 3 (Subject matter Experts) for in-depth solutions, ensuring seamless HR operations and superior system performance.

The role reports to HRIS Manager sitting at Noida location.

Key Responsibilities:

• Technical Support:
  • Provide Workday (WD) Tier 2 support for Thales internal entities and HR functions to troubleshoot and resolve advanced technical issues and system defects reported by end users.
  • Ensure Optimal performance and functioning of Workday HR modules by addressing complex inquiries, troubleshooting problems, and implementing system enhancements.
  • Monitor and respond to end-user requests regarding system complications or malfunctions.
• System Maintenance:
  • Perform regular system audits, data validation, and maintain data integrity within Workday.
  • Assist with mass data input during large changes, including – but not limited to – restructures, acquisitions, and annual compensation reviews.
  • Support and maintain robust security protocols; manage WD user access and permissions, ensuring compliance with internal data privacy policies and regulatory standards.
  • Monitoring data integrations, performing testing and documenting process and results.
• Process Improvement:
  • Supports various implementation activities for all HRIS technologies including gathering requirements and needs; liaising with third party vendors and Subject Matter Experts (SMEs) to ensure configurations meet requirements and needs.
  • Manage and oversee HRIS-related projects and programs, including project planning, resource allocation, stakeholder communication, and milestone tracking to ensure successful delivery and adoption.
• Payroll and Time Management System Support
  • Act as the HRIS point of contact for regional Payroll and Time management systems, coordinating with payroll team and external vendor to troubleshoot application issues and support resolution.
  • Coordinate and support payroll system integrations with WD and other downstream applications, ensuring data accuracy and facilitating resolution of interface-related issues in collaboration with HR functions and vendors.
  • Perform data quality reviews, reconciliation activities and coordinating corrective actions related to payroll and time management system integrations with WD.

Qualifications:

• Minimum 5 - 7 years of experience in Workday.
• Experience working in coordination with third party payroll vendors to support system interfaces with WD and production support.
• Bachelor’s degree in a related field of study with a minimum of 5-8+ years of relevant experience, or Master’s degree in a related field of study with 4+ years of relevant experience, or an equivalent combination of education and experience
• Proficient in Microsoft Excel and PowerPoint.
• Must be able to think analytically and with a big-picture perspective; anticipate downstream impacts to system changes.
• Must be highly organized and able to manage multiple priorities, in addition to possessing effective stakeholder management skills.

Preferred Skills:

• Workday certification in one or more modules (e.g., C&B, reporting etc.).
• Experience within HRIS implementation or support.
• Exposure to payroll applications and their integrations with HR systems.
• Experience coordinating with third-party vendors for production support and system enhancements

Desired Skills:

• Global exposure in managing HRIS functions and global stakeholder management.
• Exposure in engaging and conducting demo sessions for HRIS campaign rollouts to ensure smooth user adoption globally.

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.