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RHA Health Services

Community-based disability and behavioral health services

IDD Qualified Professional - Clear Creek ICF

Full-Time
$45k/yr
Mid
Bachelor's, Master's
Mint Hill, NC, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree in Social Work, Social Services, Human Services, or Special Education is required; a master's degree is a plus.
  • At least two years of experience working with persons with intellectual and/or developmental disabilities is required; one year of experience is acceptable when paired with a master's degree.
  • Working knowledge of applicable regulations governing the organization's service offerings is required.
  • A valid driver's license, auto insurance, and reliable transportation are required.
  • The candidate must pass a drug screen and background check.
  • The candidate must be able to lift between 20 and 50 pounds and meet the physical requirements for performing CPR.
  • The candidate must be able to interview people served, including individuals who cannot communicate verbally, and develop written person-centered plans.
  • The candidate must meet the listed physical requirements, including standing, walking, squatting, kneeling, crawling, crouching, climbing, stooping, handling objects or controls, and speaking and hearing.
  • Required pre-employment screening includes criminal background checks, registry checks, drug testing, education verification, credentialing, and employment history or reference verification when required.
Responsibilities
  • Serve as the primary individual contributor and subject expert coordinating and monitoring services and supports addressing each person's goals and desired outcomes.
  • Assist each person served in identifying and communicating requests and needs for services and supports through direct interviews.
  • Supervise, integrate, and coordinate person-centered plans and monitor progress toward personal, clinical, and functional outcomes.
  • Initiate periodic reviews, investigations, modifications, and adjustments based on feedback as needs and goals change.
  • Review assessments completed by people served and interdisciplinary team members.
  • Supervise and write person-centered plans based on assessments, interviews, and observations.
  • Oversee residential activities, including home appearance, leisure materials, cleanliness, and community integration, to help ensure people served are healthy and safe.
  • Visit vocational centers, residential homes, and other service locations to assess implementation of person-centered plans.
  • Report to the Administrator and collaborate with colleagues to maintain communication, provide feedback, standardize procedures, expedite plan implementation and workflow, and improve employee performance.
  • Monitor activities to ensure quality assurance and state survey improvements are implemented.
  • Recruit, hire, train, and dismiss Group Home Managers.
  • Serve as the link between people served, their families, and legal guardians to obtain approval for provided services.
  • Serve as the center of the interdisciplinary service team, guiding development of person-centered plans and overall programs based on interviews.
  • Complete incident reports and employee performance evaluations.
  • Supervise Group Home Managers and Direct Care Associates and train staff on residential management and direct care.
  • Coordinate and monitor services and supports for the goals and desired outcomes of people served.
Desired Qualifications
  • A master's degree in a Human Service field is preferred.
  • Supervisory or management experience is preferred.
  • Experience writing person-centered or individualized service plans is preferred.

About the company

RHA Health Services delivers community-based health and support services for people with disabilities and health challenges across GA, NJ, NC, PA, and TN. Its programs include disability services, behavioral health counseling, substance use treatment, crisis intervention, and Deaf/Hard of Hearing supports. Care is person-centered and outcome-focused, with services such as supported living, outpatient care, vocational rehabilitation, and 24/7 crisis response in NC. The company differentiates itself through accessibility and inclusion efforts, CARF and CQL accreditations, and growth via organic expansion and acquisitions like Howell Support Services, aiming to improve independence and quality of life.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Asheville, North Carolina

Founded

1989

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Simplify's Take

What believers are saying

  • RHA launched Get My Me Back in May 2026, capturing new mental-health demand.
  • Asheville's August 2026 partnership expands RHA visibility with police, fire, and transit agencies.
  • Headcount reached 4,616 in March 2026, while 1,118 job postings signal active expansion.

What critics are saying

  • Blue Wolf and Formation Capital ownership forces exit pressure and margin discipline.
  • Whipple and Avery FLSA cases from 2023 expose wage-hour liability and reputational drag.
  • Grant-funded crisis pilots and mobile clinics depend on renewals by 2027, risking revenue shocks.

What makes RHA Health Services unique

  • RHA embeds in crisis systems, like Asheville's 60-day police-fire co-responder pilot.
  • Trillium funds RHA mobile clinics across five counties and Ocracoke Island.
  • CQL accreditation and CARF-backed substance-use programs support a compliance-heavy services moat.

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Benefits

  • Payactiv
  • Employee perks and discount program
  • Paid Time Off
  • Health/Insurance
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes
  • Training: Free CPR, first aid, and job-specific training opportunities

Company News

Downtown Asheville
Aug 12th, 2026
Additional mental health support for Downtown and beyond.

Additional mental health support for Downtown and beyond. August 12, 2026 Asheville is expanding access to mental health resources for people experiencing crisis, with new partnerships touching both public safety and public transit. The Asheville Police Department and Asheville Fire Department's Resource and Engagement Support Team (REST) have partnered with RHA Health Services, supported by a Vaya Health grant, to place certified mental health professionals alongside first responders on select crisis calls. The pilot runs 60 days. Officers and REST firefighters will have a non-uniformed mental health professional on scene to help de-escalate situations and connect people directly with care, rather than simply making a referral. Learn more Sixty days is a short runway to judge impact, so Asheville Downtown is watching how the pilot performs and whether it becomes a permanent fixture. If it works as intended, it should mean fewer unresolved crisis calls Downtown and a stronger safety net for the people who rely on these services most. Asheville Rides Transit is adding mental health support too. As part of the City's new four-year, $54.9 million contract with RATP Dev, a crisis counselor will be stationed at the ART Transit Center at 49 Coxe Ave to connect riders in need with community resources. This is particularly critical as the transit center remains one of its most challenging areas in terms of calls for services related to safety and cleanliness. More info For Downtown, this is a meaningful program. Anyone visiting, living, and working Downtown likely regularly encounters people in crisis on the street, and until now the options have been limited. Having trained mental health professionals embedded in those responses means faster, more appropriate care for the person in crisis.

RHA Health Services
Dec 12th, 2025
RHA Launches RHA Cares Awards, Recognizing 12 Employees

RHA launches RHA Cares Awards, recognizing 12 employees. This year, RHA Health Services launched the RHA Cares Awards, celebrating excellence across its company! RHA Health Services, LLC gathered in Atlanta for an award ceremony, enjoyed fellowship and food, and recognized the following recipients. The RHA Cares Excellence Award recognizes Direct Support Professionals throughout the company for their extraordinary impact. In the ceremony, CEO Mickey Atkins honored them as "leaders in the way they act, the way they present themselves, and the way they support the people RHA cares for." Here are the recipients of the 2025 RHA Excellence Awards:

PR Newswire
Feb 28th, 2025
Rha Health Services Attains Person-Centered Excellence Accreditation From Cql

ASHEVILLE, N.C., Feb. 28, 2025 /PRNewswire/ -- RHA Health Services is pleased to announce that it has achieved Person-Centered Excellence Accreditation from CQL | The Council on Quality and Leadership. This prestigious accomplishment demonstrates that RHA aligns with the highest standards in the human services field and recognizes the organization's significant impact on the lives of people with disabilities."This is a great achievement, and we're honored to partner with RHA on their accreditation!" says Mary Kay Rizzolo, President and CEO of CQL. "They're showing people supported, families, employees, and others, that they're committed to quality services that help people's dreams come true."Since 1989, RHA has partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, RHA provides care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, the organization also provides behavioral health services to individuals with mental health and substance use needs and provides services to those who are Deaf and Hard of Hearing.Person-Centered Excellence Accreditation, a four-year term, is awarded to organizations that meet CQL's rigorous standards, integrate CQL tools and approaches, and establish a quality management system to drive data-based decision-making

The Association of National Advertisers
Feb 26th, 2025
Comings & Goings: February 2025

Dotty Bell retires from RHA Health Services.

McKnight's
Apr 22nd, 2024
Capital One provides senior credit

Capital One announced that it has provided a senior credit facility to support Formation Capital's acquisition of RHA Health Services LLC and its affiliates.