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Microsoft

Builds workplace software, PCs and cloud services

Senior Account Technology Strategist - Mfg. & Conglomerates

Solution EngineeringPosted on Nov 9
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, plus 15 or more years of technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience, or equivalent experience.
  • 15 or more years of experience in the relevant customer industry.
  • Five or more years of experience in digital transformation or using technology to drive customer business outcomes.
  • Ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors, including expressing empathy and compassion, being approachable, addressing coworkers' concerns, and treating others with respect and dignity.
  • Ability to interact confidently with senior organizational leaders to present, defend, or clarify concerns or issues regarding a project, program, or solution, address difficult questions and pushback, and maintain an executive demeanor in high-pressure situations.
  • Ability to guide partners' and customers' thinking through active listening, questioning, and reflection, define needs, and provide advice within the area of expertise.
  • Ability to manage project stakeholders and engagements by identifying stakeholders, prioritizing concerns, managing expectations, and planning and monitoring engagements.

Responsibilities

  • Lead C-suite conversations about AI, data, and security, translating Customer Secure AI Assessment insights into executive strategy and decisions for Frontier Account planning, 3 Horizon plans, and the strategic technical roadmap.
  • Convert AI, Azure, Security, and Copilot strategies into consumption plans and business impact by orchestrating delivery, removing blockers, and owning the end-to-end technical narrative.
  • Document and articulate customers' business objectives, technology landscapes, and AI and security strategies to lead related conversations.
  • Develop and nurture trusted relationships with C-level technology executives across the business.
  • Lead technical decision-maker conversations and customer and virtual-team governance to ensure customers use and gain value from Microsoft's solutions.
  • Engage customers using consultative selling skills and challenge their assumptions through constructive discussion of business and technology.
  • Explain industry-specific market trends and customer threats, opportunities, and growth barriers in the context of the broader industry.
  • Own and deliver customer-backed Frontier Discovery technology strategies aligned with business outcomes across AI, data, and security.
  • Lead outcome-driven C-suite and line-of-business engagements by framing technical roadmaps, trade-offs, and recommendations that drive customer decisions.
  • Use the Customer Secure AI Assessment to turn readiness insights into executive-ready Frontier Discovery strategies and incorporate outputs into Frontier Account Planning, 3 Horizon plans, and handoffs to STU, CSU, and Services.
  • Ensure strategies convert into execution, value, and growth in ACR consumption, billed revenue, and Copilot and Security usage.
  • Lead and land new MACCs with consumption planning, value, attach, and pipeline execution to meet ACR and Copilot targets.
  • Own and secure renewals, drive recapture, protect revenue, and prevent attrition.
  • Set the technology-strategy standard by establishing clear ownership and orchestrating cross-solution alignment across STU, CSU, Services, and partners to deliver industry-focused customer outcomes.
  • Own the end-to-end technical narrative throughout the customer lifecycle, from Frontier Discovery through value realization.
  • Demonstrate executive storytelling and thought leadership in AI, Security, Sovereignty, and Agentic architecture.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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