Adventist Health

Faith-based nonprofit integrated health system

Medical Assistant Trainer

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timePortland, OR, USAIn-person

About the Job

Requirements

High school education, GED, or equivalent is required.
Medical Assistant (CMA) certification is required.
A listed credential is required: Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), Certified Medical Assistant (CMA), California Certified Medical Assistant (CCMA), Medical Assistant - NCCT (NCCT), Certified Medical Assistant- NHA (CMA-NHA), Nationally Registered Certified Medical Assistant (NRCMA), Registered Medical Assistant (RMA), Medical Assistant (MA), American Medical Tech Board MA (MA-AMT), Phlebotomy Tech (MA-AMT), or Certified Phlebotomy Technician II (MA-AMT).
Associates/technical degree or an equivalent combination of education and related experience is preferred.
Associates must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Responsibilities

Coordinate and oversee training of new staff in the outpatient setting.
Manage and develop training manuals with policies and procedures to support clear and accurate training.
Train new employees in outpatient processes, computer skills, and patient care skills, including detailed training on all systems.
Provide direction for workflow organization so daily tasks are completed within the expected time frame.
Determine the initial competency of new staff and act as a resource for staff questions and assistance.
Provide communication and clerical support to patients and clinical staff, and perform specified patient care activities under the assigned clinical supervisor’s direction to facilitate effective outpatient clinic operations and secure the clinic’s financial viability at the most basic level.
Demonstrate patient-centered and patient-valued behaviors and handle stressful situations and multiple tasks simultaneously while solving problems within established policies and procedures.
Disseminate information about new regulatory procedures and ensure staff training on new information.
Provide regular in-services to keep staff updated on new policies and procedures.
Perform other job-related duties as assigned.

Adventist Health Portland has been caring for East Portland since 1893, growing alongside the community we serve. Today, more than 2,300 employees are dedicated to whole-person care, mind, body and spirit, across our 302-bed medical center, emergency department, and network of clinics, urgent care, home care and hospice services. The Adventist Health Northwest Heart Center, located on our medical center campus, provides advanced cardiovascular care, bringing together expert providers, innovative treatments and compassionate support for patients across the region.

Job Summary:

Coordinates and oversees the training of new staff in the outpatient setting. Manages and develops training manuals with policies and procedures as a tool for clear and accurate training.

Job Requirements:

Education and Work Experience:

High School Education/GED or equivalent: Required
Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Licenses/Certifications:

Medical Assistant (CMA) certification: Required
Certified Nursing Assistant (CNA) or Emergency Medical Technician (EMT) or Certified Medical Assistant (CMA) or California Certified Medical Assistant (CCMA) or Medical Assistant - NCCT (NCCT) or Certified Medical Assistant- NHA (CMA-NHA) or Nationally Registered Certified Medical Assistant (NRCMA) or Registered Medical Assistant (RMA) or Medical Assistant (MA) or American Medical Tech Board MA (MA-AMT) or Phlebotomy Tech (MA-AMT) or Certified Phlebotomy Technician II (MA-AMT): Required

Essential Functions:

Trains new employees on process, computer and patient care skills in the outpatient setting. Provides detail training on all systems. Provides direction for workflow organization so that daily takes are completed within the expected time frame. Determines initial competency of new staff. Acts as a resource for staff for questions and assistance.
Provides communication and clerical support to patients and clinical staff and performs specified patient care activities under the direction of the assigned clinical supervisor to facilitate the effective operation of outpatient clinics, and ensures that the clinic's financial viability is secured at the most basic level.
Demonstrates patient centered/patient valued behaviors and handles potentially stressful situations and multiple tasks simultaneously. Solves problems within the guidelines of established policies and procedures.
Disseminates information on all new regulatory procedures and ensure training on all new information. Provides regular in-services with staff to keep updated on new polices and procedures. Acts as a resource to staff for questions or assistance.
Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Pay Range: The estimated base pay for this position is $20.72 to $31.06. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

About the Company

Adventist Health

Faith-based nonprofit integrated health system

Adventist Health is a faith-based nonprofit health system with more than 400 sites of care, including 26 acute care hospitals, primarily on the West Coast and in Hawaii. It provides a full range of health services—from primary and specialty care to hospital-based treatments and wellness programs—delivered across an integrated network of clinics, hospitals, and care facilities. Revenue comes from patient services, insurance reimbursements, and government programs, and earnings are reinvested back into communities to improve health outcomes and expand access to care. The organization differentiates itself through its nonprofit, faith-based model and by reinvesting earnings into community health, along with its broad, integrated network that covers preventive, primary, specialty, and acute care. Its goal is to improve health outcomes for the communities it serves and to expand access to high-quality care.

Company size: 10,001+
Company stage: Grant
Total funding: $210K
Headquarters: Roseville, CA
Founded: Not listed

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