Customer Service Coordinator

Customer Service Coordinator

Chesapeake Plywood · Baltimore, United States · Full-time · Posted 2026-08-06

Salary: USD 60,000–70,000

Workplace: on_site

Department: Sales

Description

This Sales Coordinator role is the engine behind daily sales activity — driving outbound outreach, supporting inbound demand, and helping grow key customer accounts across specialty wood products. Starting at $60K–$70K depending on experience, this role offers strong earning stability, full benefits, and a clear path into higher-level sales or specialist positions.

This is built for driven, competitive, relationship-focused professionals who thrive in fast-moving, results-driven environments. The right person is bold, coachable, and hungry to win, and energized by building relationships, solving problems, and making things happen daily.

Position Overview

Pay Range: Starting with $60K–$70K depending on experience

Compensation Breakdown:

• Annual Range: $60K–$70K depending on experience

Schedule:

• Full-Time
• Monday to Friday, 7:30am – 4:00pm

Position Responsibilities:

Sales:

• Make calls/emails daily
• Own outbound/inbound sales
• Track activity
• Prospect new leads
• Support Senior Specialists

Customer Management:

• Maintain and grow accounts
• Resolve issues fast
• Share market insights
• Get top-tier Google Reviews

Customer Experience:

• Plan routes
• Deliver excellent service

THE BOTTOM LINE: Bring hustle, heart, and a winning mindset. Let's make big things happen.

Company Overview

Founded in 2001 from a home equity loan and a vision, Chesapeake Plywood grew from a construction trailer startup into a leading specialty wood product distributor serving manufacturers across the region. The company is built on entrepreneurial grit, industry expertise, and solution-driven service, delivering products that help customers build extraordinary results with confidence.

Today, as a financially stable, family-owned organization, Chesapeake Plywood continues to grow by living its ROOTS values — Results, Ownership, Open-Mindedness, Trust, and Service. Team members are empowered to make real impact, grow professionally, and contribute to a company known for setting the standard and delivering solutions.

🎯 Culture: Driven, competitive, and team-first. Think work-hard / play-hard, high accountability, high support, and people who show up ready to win together.

🔧 Focus Service: Specialty wood product distribution — providing unique wood solutions that help manufacturers build higher-quality finished products.

📚 Learning Opportunities: Hands-on product training, sales skill development, mentorship from senior specialists, and clear paths into advanced sales or account leadership roles.

🤝 Standards: High ownership. High follow-through. Do what you say. Deliver solutions. Win as a team.

Working Conditions

▶️ Premium Workplace: Strong benefits, 401(k) match, real growth paths, stable leadership, and a culture where performance and effort are recognized.

Disclaimer: By completing this form you give Chesapeake Plywood LLC permission to contact you through email, phone, and text about current job openings.

Requirements

Position Requirements

• High school diploma or equivalent
• Sales/cold calling experience — or the drive to learn
• Wood industry knowledge = a plus
• Hungry, driven, and team-focused

What You Bring:

• Goal crusher
• Great communicator
• Relationship builder
• Organized multitasker
• Self-starter & problem solver

Benefits

• 401(k) with Company Match – Because we’re in this for the long haul.
• Paid Time Off & Holidays – Because you work hard and deserve to recharge.
• Medical, Dental, and Vision Insurance – Because you deserve to always feel your best.
• Growth Opportunities – Because standing still is not an option.
• Supportive Team Environment – We’ve got your back, always.
• Meaningful Work – This isn’t just about numbers but about making an impact.

Apply

Apply at Chesapeake Plywood

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