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Kao

Diversified consumer goods and specialty chemicals

Counter Manager

Retail Store ManagementConfirmed live in the last 24 hours
Part-timeHamburg, Germany€2.6k /moIn-person

About the Job

Requirements

  • Completed commercial vocational training in retail.
  • Several years of experience in retail management.
  • Substantial sales experience in the premium segment.
  • Strong communication and management skills, including the ability to motivate and develop employees.
  • Sales ability and enthusiasm.
  • Organizational skills and good numerical understanding.
  • Ability to work independently with a sales-oriented approach.
  • Strong customer-service orientation.
  • Affinity for luxury products.
  • Good manners and a well-groomed appearance.
  • Proficient use of a computer and Microsoft Office.
  • Very good German and good English language skills.

Responsibilities

  • Independently manage the counter and take responsibility for its sales.
  • Ensure successful sales of exclusive products while meeting sales targets.
  • Represent the brand at the point of sale.
  • Advise customers competently and grow the regular customer base.
  • Acquire new customers through active customer engagement.
  • Manage the assigned Sales Consultant.
  • Prepare staff schedules for freelancers when needed, within the freelancer budget.
  • Organize sales promotions and promotional activities professionally.
  • Present merchandise appropriately and decorate in accordance with guidelines.
  • Act as the liaison between the counter and regional sales management.
  • Maintain business relationships with the department head of the department store.
  • Manage orders and monitor inventory.
  • Drive counter success by achieving revenue, KPI, and profitability targets; analyze sales metrics and identify business opportunities.
  • Monitor performance and implement targeted measures to maximize sales results and sustainable growth.
  • Motivate, coach, and develop the team, promote a high-performance sales culture, and ensure responsible retail practices.
  • Use relevant metrics and profit-and-loss reports to optimize profitability and contribute to the counter's long-term success.

About the Company

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Kao

Diversified consumer goods and specialty chemicals

Kao is a global consumer goods and chemicals company with a long history. It develops and sells products in hygiene, beauty care, and specialty chemicals for consumers and professionals, including skincare, cosmetics, detergents, and industrial surfactants. Kao differentiates itself through its R&D in material science and biotechnology and its digital initiatives like the Kirei Lifestyle Plan that personalizes wellness using AI and data. Its goal is to advance health, beauty, and cleanliness while pursuing sustainability—carbon negativity by 2050, zero waste, and a circular economy—so life quality improves and environmental health is protected.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1887

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