Handyperson

At Crowne Plaza, we believe memorable stays are created through exceptional experiences and attention to detail. Located on Geelong’s vibrant waterfront and within the Nyaal Banyul Geelong Convention and Exhibition Centre precinct, Crowne Plaza Geelong offers contemporary accommodation, elevated dining, and world-class event facilities for business and leisure travellers alike.

Featuring 200 stylish guest rooms, Sociali Trattoria Italian restaurant, a spectacular Skyline Bar with sweeping views across Corio Bay, premium leisure facilities, and state-of-the-art conference spaces, Crowne Plaza Geelong is designed to deliver an outstanding guest experience at every touchpoint.

As a Handyperson, you will play a vital role in ensuring our hotel remains safe, functional, and impeccably presented for guests and colleagues alike. From carrying out preventative maintenance and repairs to responding to guest requests and supporting the upkeep of hotel facilities, you will help create an environment where every guest can enjoy a seamless and comfortable stay.

A little taste of your day-to-day 

• Perform routine maintenance and repair tasks throughout the hotel, including guest rooms, common areas, back-of-house facilities, and exterior spaces.

• Diagnose and resolve minor plumbing, electrical, carpentry, and mechanical issues promptly and effectively.

• Conduct inspections of the property to identify maintenance needs and safety concerns.

• Respond to guest requests for repairs or assistance in a timely and professional manner, ensuring guest satisfaction and comfort.

• Maintain accurate records of all maintenance and repair activities, including completed tasks and materials used.

• Collaborate with other departments to ensure a seamless operation and guest experience.

• Assist in setting up and tearing down event spaces as needed.

• Assist in managing and maintaining the inventory of tools, equipment, and supplies necessary for maintenance tasks.

• Adhere to safety protocols and guidelines while performing tasks, ensuring a safe environment for guests, staff, and yourself.

• Perform preventative maintenance tasks to prevent breakdowns and extend the lifespan of equipment and facilities.

• Assist in coordinating and overseeing external contractors or vendors when needed.

• Contribute to maintaining a clean and organized workspace, promoting a positive work environment.

What we need from you

• Previous experience in a similar role, preferably within a hotel or hospitality environment, would be highly regarded.

• • High school diploma or equivalent; additional trade, maintenance or technical qualifications are advantageous.

• • Proven experience in general maintenance, repair work and basic construction tasks.

• • Strong knowledge of plumbing, electrical, HVAC and carpentry systems.

• • Ability to safely and effectively use a variety of hand and power tools.

• • Strong communication skills, with the ability to interact professionally with guests, colleagues and contractors.

• • A detail-oriented approach and commitment to delivering high-quality work.

• • Physical stamina and the ability to lift heavy objects, stand, bend and kneel for extended periods.

• • A positive attitude, self-motivation and the ability to work both independently and as part of a team.

• • A strong sense of ownership and the ability to work independently and execute practical, timely decisions in the best interests of the hotel, guests and colleagues.

• • Confidence in assessing maintenance issues, prioritising competing demands and taking appropriate action without needing to seek approval for every decision.

• • Ability to recognise when an issue is beyond capabilities, when a safety or operational risk requires immediate action, and when an external contractor or specialist needs to be contacted. take responsibility for resolving an issue rather than simply reporting it and waiting for someone else to act.

• Must have availability across Fri, Sat, Sun, Mon & Public Holidays

What you can expect from us:

We give our colleagues everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.  
 

At IHG, as one of the world’s leading hotel groups, we’ve made a promise that we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.  

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.