Manager – Workforce Management

• People analytics -Leveragingdata and AI to drive workforce decisions, designing analytics frameworks, performing quantitative/qualitative research.

• HR operating model - Aligning HR capabilities and structure to deliver value in line with business strategy.

• HR service delivery – Exploring different service delivery models (eg.Shared services,outsourcing)andleveragingtechnology and automation to drive smart and intuitive people practices.

• Employee experience – Be able to think differently, usage of design thinking to develop HR practices that engages the mindset andbehavioursof the workforce.

• HR policy & processes review - provide practical frameworks to refine operating processes and reducecosts, orimprove service levels across the entire HR services value chain.

• Ability toanalysedata and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws andregulation. 

• Creatingpeopledata sets and aligning these to widerorganisationaldata sets. Using and applying quantitative and qualitative research design and carrying out data analysis, from basic to multivariate analysis to solve problems.

Key accountabilities

Role specific responsibilities

• Proactivelyassistin the management of several clients, while reporting to Senior Managers and above.

• Train,supportand lead team members.

• Establish effective working relationships directly with clients.

• Lead the use of digital tools, analytics, and AI capabilities to enhance the quality, efficiency, and insightfulness of client deliverables.

• Ability to operationalize AI tools in day-to-day work, including designing structured prompts, applying AI for data analysis and problem solving, and critically validating outputs to ensure accuracy, relevance, and business applicability.

• Contribute to the development of your own technical acumen.

• Be actively involved in business development activities to helpidentifyand research opportunities on new/existing clients.

• Continue to develop internal relationships and your PwC brand.

• Develop proposals as part of the team pursuit of advisory engagement opportunities covering research work, preparing proposal decks, carrying out internal risk checks,etc.

• Ensure the deliverablesadheresto the firms' policies and risk management requirements.

• Stay abreast of industry trends and best practices in workforce management and human capital strategy, contributing to the development of thought leadership content.