Full-Time

Security Officer

Posted on 4/29/2025

MGM Resorts International

MGM Resorts International

10,001+ employees

Operates luxury resorts and casinos globally

Compensation Overview

$20/hr

Entry, Junior

Las Vegas, NV, USA

Category
Security & Protective Services
Required Skills
Customer Service
Connection
Connection
Connection
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Requirements
  • Ability to handle guest complaints and resolve them with a positive outcome
  • Providing a high level of service when our guest needs it the most
  • Emphasis on good character while performing their day-to-day responsibilities
  • Detail-orientated and able to make sound decisions in stressful situations with the support of leadership
  • Enjoys helping others and likes to make a good impression
  • Can handle multiple tasks at one time. Being able to work closely with others
  • Has at least 1 year of customer service experience in previous roles
Responsibilities
  • Greet and engage with guests, smiling, and hearing their stories as you interact with our guests
  • Ensure guest safety by rendering appropriate first aid to injured persons and following established protocol for reporting injuries
  • Enjoy working while being a part of our amazing team and interact with guests from all over the world
  • Being the highlight of our guests’ experience while taking in all that MGM Resorts Properties have to offer
MGM Resorts International

MGM Resorts International

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MGM Resorts International operates a range of luxury destination resorts, including well-known brands like Bellagio, MGM Grand, Mandalay Bay, and The Mirage. The company caters to various customers, from leisure travelers to business professionals and high-stakes gamblers. Its services encompass hotel stays, casino gaming, live entertainment, dining options, and retail experiences. Revenue is generated through room bookings, casino activities, food and beverage sales, and ticket sales for entertainment events. MGM Resorts also has a loyalty program called M Rewards, which helps retain customers and encourage repeat visits. Additionally, the company organizes special events and conferences, offering customized packages for corporate clients and large groups. The main goal of MGM Resorts is to provide exceptional experiences through high-quality services and customer care.

Company Size

10,001+

Company Stage

IPO

Headquarters

Paradise, Nevada

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • MGM's new live dealer studio expands its international online gaming footprint.
  • The $9 billion Osaka casino project boosts MGM's presence in the Japanese market.
  • The MGM Rewards Iconic World Elite Mastercard enhances customer loyalty and spending.

What critics are saying

  • MGM faces reputational damage from an $8.5 million money laundering fine.
  • Layoffs of 200+ contact center workers may impact customer service quality.
  • The $15 million slip-and-fall lawsuit increases MGM's legal and financial liabilities.

What makes MGM Resorts International unique

  • MGM Resorts offers a diverse portfolio of luxury destination resort brands.
  • The company integrates casino gaming with live entertainment and dining experiences.
  • MGM's M Rewards loyalty program enhances customer retention and repeat business.

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Benefits

Wellness Program

Health Insurance

401(k) Retirement Plan

Disability Insurance

Life Insurance

Professional Development Budget

Company News

Yogonet
Apr 30th, 2025
MGM Resorts unveils new live dealer studio at MGM Grand for international online gamblers

MGM Resorts International has built a new live dealer studio at its MGM Grand hotel-casino in Las Vegas, aiming to expand its online gaming footprint in international markets.

RGJ
Apr 25th, 2025
Gaming Commission hails MGM 'culture of compliance' in issuing $8.5 million fine

The complaint alleged MGM allowed three illegal bookmakers to gamble at the company's properties, despite knowledge of, or suspicions about their sources of income.

Pan Asia Biz
Apr 24th, 2025
$9 Billion MGM Casino Project Officially Launched in Osaka

On April 24, 2025, MGM Resorts International officially broke ground on its $9 billion casino project in Japan, after several delays that spanned multiple years.

Missoula Current
Apr 18th, 2025
MGM agrees to pay $8.5M fine for money laundering violation

MGM agrees to pay $8.5M fine for money laundering violation.

MGM Resorts International
Apr 17th, 2025
FNBO, Mastercard(R), and MGM Resorts International Unveil MGM Rewards(TM) Iconic World Elite Mastercard(R)

Omaha, NE, Purchase, NY, & Las Vegas, NV (April 17, 2025) - FNBO (First National Bank of Omaha), Mastercard(R) and MGM Resorts International today announced the launch of the MGM Rewards(TM) Iconic World Elite Mastercard(R), a premier travel and lifestyle rewards credit card designed to elevate the guest experience at MGM Resorts Destinations nationwide and send MGM Rewards status soaring.

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