Operations Admin Specialist

Overview

Who We Are:

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation, and premium products to all of our customers.

Why We are Different:

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members’ unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What You Will Get:

1. A unique, inclusive and supportive company culture.
2. Comprehensive benefit offerings including medical, dental, vision, 401(k) with employer match, vacation, and more.
3. Fair and competitive compensation.
4. Career development, mentoring, and opportunities to grow.
5. Holiday, personal, and vacation days

Summary/Objective:

The Operations Administrative Specialist provides comprehensive administrative, and systems support to Operations Senior Leadership, Finance, and Human Resources. This role serves as the primary front desk representative for the facility, ensuring professional customer service for visitors and callers while maintaining critical team member and operational data across multiple business systems. The position plays a key role in supporting workforce administration, operational reporting, and team member lifecycle transactions for the Automotive group in the US and Mexico.

Duties and Responsibilities:                      

• Front Office and Team Member Customer Service

1. 1. Serve as the first point of contact for visitors, vendors, team members, and callers.
   2. Professionally answer, screen, and direct incoming phone calls.
   3. Greet guests and coordinate visitor sign-in procedures.
   4. Manage general inquiries and direct individuals to appropriate resources.
   5. Support facility communication and front office activities.
   6. Provide admin support to Operations, Finance and HR Leaders.
   7. Assist with preparation of reports, presentations, spreadsheets, and operational communications.
   8. Coordinate meetings, schedules, and department activities as assigned.
   9. Sort incoming mail and parcel packages, delivering to assigned depts
   10. Support operational initiatives and special projects assigned.

• Systems Administration and Data Maintenance

1. 1. Coordinate documentation and reporting requests between operations, finance and HR teams.
   2. Clerical - Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.  Answer telephones, direct calls and take messages.  Communicates with management, employees, and other individuals to answer questions, disseminate or explain information and take instructions.  Maintain electronic and hard copy filing system.  Prepare and modify documents including correspondence, reports, drafts, memos and emails.  Prepare agendas for meetings and prepare schedules. Record, compile, transcribe and distribute minutes of meetings
   3. Support recognition programs, milestone awards, team member engagement initiatives, and other programs.
   4. Update team member information, access, badges, schedules, and system permissions as needed.
   5. Ensure accuracy and timeliness of workforce data across multiple platforms.
   6. Assist with calendar setup, organizational structure updates, and departmental maintenance within business systems.
   7. Maintain tracking spreadsheets and documentation.
   8. Support audit and compliance activities.
   9. Ensure accurate filing and retention of required documentation.

Qualifications: 

• High school diploma or GED.
• Associate degree preferred or equivalent work experience.
• 2+ years of experience in administrative, operations support, HR, payroll, or office administration roles.

Knowledge, Skills, and Abilities:

• Professional verbal and written communication skills.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• High attention to detail and data accuracy.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams.
• Ability to collaborate effectively with all levels of team members.
• Resilience and adaptability in a fast-paced manufacturing environment

Physical and Work Environment Requirements:

• Ability to work in an office and manufacturing environment.
• Ability to sit, stand, walk, and use a computer for extended periods.
• Occasional lifting of office materials up to 25 pounds.

Position Type and Expected Hours of Work:

This is a full-time, hourly on-site position. Normal workdays are Monday through Thursday. Work hours 6:00am –4:30 pm, may vary based on business needs. Overtime, weekends, and additional hours may be required as needed.

Work Authorization/Security Clearance:

Must be legally authorized to work in the United States.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Group : AAP/EEO Statement

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law.  This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters.  All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lippert’s strong commitment to equal employment opportunity requires a commitment by each individual team member.  Compliance with the letter and spirit of this policy is required of all team members.  Violations of this policy should be immediately reported to your leader or to any member of leadership.  Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.

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