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AutoZone

Retailer and distributor of auto parts

Territory Sales Manager

Field SalesConfirmed live in the last 24 hours
Full-timeCleveland, OH, USANo salary listed

About the Job

Requirements

  • A minimum of 3 years of outside sales experience is required; automotive industry experience is preferred.
  • Experience managing or leading teams, directly or indirectly, is required.
  • Strong communication, negotiation, and organizational skills are required.
  • Ability to travel at least 50% of the time, including overnight travel, is required.
  • Understanding of sales metrics, customer development plans, and profitability analysis is required.
  • Integrity, passion, and drive for success are required.

Responsibilities

  • Build loyalty and trust with current and prospective commercial customers.
  • Visit accounts regularly to ensure service quality and timely deliveries.
  • Address customer concerns and turn complaints into compliments.
  • Drive sales growth and profitability across the territory.
  • Motivate and lead Commercial Managers and Mobile Sales Representatives to achieve targets.
  • Develop market analysis and action plans for commercial accounts.
  • Identify new business opportunities through face-to-face and phone outreach.
  • Partner with Operations to ensure a smooth customer experience from order to fulfillment.
  • Ensure stocking programs are maintained weekly according to policy.
  • Monitor store performance and provide feedback to improve service and productivity.
  • Lead and coach Commercial AutoZoners to deliver WOW! Customer Service.
  • Ensure compliance with company policies, loss prevention, and safe driving procedures.
  • Maintain a safe working environment and enforce personal protective equipment usage.
  • Maintain the company vehicle properly and report maintenance issues.
  • Analyze sales reports and take appropriate action.
  • Understand and apply profit-and-loss and gross profit principles.
  • Follow accident procedures and ensure driver status compliance.

Desired Qualifications

  • Automotive industry experience or technical product knowledge.
  • Familiarity with commercial account management tools or customer relationship management systems.
  • Experience developing and executing territory growth strategies.
  • Ability to coach and mentor sales teams to peak performance.
  • Strong customer service orientation and problem-solving skills.

About the Company

AutoZone

Retailer and distributor of auto parts

AutoZone is a large retailer and distributor of automotive parts and accessories for both DIY customers and professional service shops (DIFM). Its products include hard parts, maintenance items, and related accessories, sold through thousands of brick-and-mortar stores and online. The way it works is simple: AutoZone buys parts from manufacturers and distributors and then sells them to customers at a markup, offering knowledgeable staff and a wide selection to help people diagnose and fix vehicle issues. It differentiates itself through its extensive physical footprint, broad product catalog, and focus on convenient, helpful customer service for both individual car owners and commercial customers, making it easier to find parts in-store or online. AutoZone’s goal is to be the primary, dependable source for automotive replacements and maintenance needs, helping customers complete repairs efficiently by providing ready access to parts and expert guidance.

Company size
10,001+
Company stage
IPO
Headquarters
Memphis, TN
Founded
1979

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