Patient Enrollment Specialist
CJ Physical Therapy & Pilates
Patient Enrollment Specialist
CJ Physical Therapy & Pilates
Remote (US-Based, Eastern Time) | $60,000 Base + Uncapped Bonus | 75000 - 95,000+ OTE
CJ Physical Therapy & Pilates | Portsmouth, NH
Before you read further, a few things to be upfront about:
You’ll be guiding people - many of whom are frustrated, skeptical, or hesitant - toward making a confident decision to finally address a problem they’ve been putting off.
You need to listen carefully, ask good questions, and be comfortable talking about money.
If you’ve built a career on conversations where people trust you enough to take the next step - and you have the results to prove it - keep reading.
CJ Physical Therapy & Pilates is a 100% cash-based movement and musculoskeletal health practice in Portsmouth, NH. We help active adults over 40 get out of pain, stay strong and independent, and expand what’s possible - without relying on pills, procedures, or surgery.
Our approach combines advanced musculoskeletal care and mechanical therapy, regenerative technology, and Pilates-based rehabilitation. Every client receives personalized, 1:1 care focused on lasting results.
Our clients are active, intelligent, curious people who want more agency over their health. They want to understand their options and make informed decisions about their care.
Our founder, Dr. Carrie Jose, is a Doctor of Physical Therapy, Certified Mechanical Diagnosis and Therapy practitioner, author, and longtime columnist for Seacoast Media Group.
More than 250 people reach out to us each month through our content, advertising, masterclasses, referrals, and other channels. You’ll be connecting with people who’ve already expressed interest, including those who haven’t yet taken the next step.
We’re building toward multi-location expansion, and this role sits at the center of that growth.
You’re the first real conversation many prospective patients have with us.
Your job is to turn interest into qualified Discovery Visits with people who show up informed, prepared, and ready to explore moving forward.
That means understanding:
You’ll explain how our approach works and be upfront about the financial commitment. Our Comprehensive Evaluation is $395, and most care plans range from 5,000 - 7,000.
Those conversations happen before the visit, so patients arrive with clear expectations.
You won’t diagnose, recommend treatment, or close care plans. Our clinicians handle those decisions. You’ll help people understand the process, work through their concerns, and decide whether taking the next step makes sense.
If you’re only comfortable booking people who are already sold, this role won’t be a fit.
We track activity, booking rate, show rate, and what happens after the Discovery Visit. You’ll be expected to understand your numbers and take ownership of improving them.
Within 90 days:
That third number matters. It helps us understand whether patients are arriving prepared for the conversation with their clinician.
Within 12 months:
A full calendar only matters if the right people show up ready to move forward.
You’ll do well here if:
You understand that someone can be interested in getting help and still need a skilled, honest conversation before they’re ready to act.
This won’t be a fit if:
Relevant backgrounds include:
You need experience helping individuals make considered decisions about a meaningful personal investment.
Your bonus is based on Paid Evaluations attended by patients whose Discovery Visits you personally booked.
Your monthly tier determines the rate paid on every qualifying evaluation that month:
Paid Evaluations Attended per Month | Bonus per Evaluation |
0–15 | $0 |
16–20 | $35 |
21–25 | $70 |
26–30 | $105 |
31+ | $120 |
At 28 attended evaluations, your monthly bonus is $2,940. Consistently delivering 31 attended evaluations per month brings annual base salary plus bonuses to $104,640, with additional earning potential beyond that.
We reward attended evaluations because patient readiness and follow-through matter.
Benefits:
This role matters.
You’ll often be speaking with someone who’s been living with pain for months or years. They may have tried other care, spent money without getting results, or started wondering whether this is just how life is going to be.
Your ability to listen, build trust, and guide an honest conversation can help them finally take the next step.
If you take that responsibility seriously - and you have the skill to back it up - we want to meet you.
Explore more opportunities at CJ Physical Therapy & Pilates