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First Interstate Bank

Regional community bank with wealth management

Commercial Banking Representative 3

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeDenver, CO, USA

About the Job

Requirements

  • Advanced understanding of credit products, bank systems, and commercial lending.
  • Advanced knowledge of applicable federal regulations, credit policy, and bank policies and procedures.
  • Ability to work effectively in a fast-paced production environment.
  • Strong organizational skills, time management skills, and attention to detail.
  • Strong leadership and problem resolution skills.
  • Demonstrated ability to self-start.
  • Confirmed history of producing a quality work product.
  • Ability to work effectively with individuals and groups across the company to manage client relationships.
  • Proficiency with personal computers and related software packages such as Word and Excel.
  • High school diploma or equivalent required.
  • 4–6 years of commercial loan-related banking experience required.
  • Regular and predictable attendance is required.

Responsibilities

  • Handle day-to-day client calls, client transactions, and client problem resolution; respond to client account inquiries, perform account maintenance, and research and resolve client problems.
  • Execute client transactions within delegated authority or department guidelines, escalating requests outside specified norms or requiring Relationship Manager signature or approval. Transactions may include transfers, withdrawals, distributions, wire transfers, payments, fee waivers or refunds, client overdrafts, monitoring reports, and other loan and account operations requested by clients.
  • Prepare and/or review client account documents for meetings between the Relationship Manager and client, focusing on signatures, accuracy, and standard regulatory and compliance guidelines.
  • Assist in obtaining information needed to process loan applications, including financial statements, tax returns, business documentation, UCC searches, title work, OFAC Environmental Reports, appraisals, and flood determinations; work with outside counsel, title companies, and other product vendors to request documents for loan requests when applicable.
  • Submit complete and accurate documentation requests in accordance with loan approval, ensuring supporting documents are available in Director/Unity Client, including loan approval, borrower, guarantor, and grantor entity documents, collateral reports, and other information needed to generate loan documents.
  • Generate or obtain assigned daily, weekly, monthly, and quarterly reports; review them for accuracy and compliance and update systems or make other corrections, following specific reporting procedures when available.
  • Maintain thorough knowledge of regulatory, legal, and Credit Policy requirements to ensure applications, documentation, and loan accounts are compliant.
  • Reconcile client accounts, enter client financial data into databases, and monitor exceptions to company policies.
  • Provide mentorship, support, and backup for all positions in the department as needed.
  • Assist management in deploying new or existing programs and procedures, providing positive leadership through change.
  • Maintain thorough knowledge of key software systems and other loan operating systems.
  • Ensure compliance with the Code of Ethics and Anti-Money Laundering, Bank Secrecy Act, information security, and suspicious activity reporting requirements, policies, and procedures; participate in required corporate and business-line training; follow internal suspicious activity referral requirements and processes; and work with clients to understand their normal account activity as appropriate.
  • Work typical hours Monday through Friday, 8 a.m. to 5 p.m.

Desired Qualifications

  • Experience with department-specific systems preferred.

About the Company

First Interstate Bank

Regional community bank with wealth management

First Interstate Bank provides retail and commercial banking along with wealth management across 14 Western states. Clients access checking, savings, loans, and a wealth-management suite (advisory, trust, retirement planning) through local branches and digital channels. The bank differentiates itself with a strong focus on community involvement, values, volunteerism, and philanthropy, prioritizing personal, relationship-based service over a national, impersonal approach. Its goal is to help individuals, families, and businesses grow and prosper by offering dependable financial services and community support.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Billings, MT
Founded
1968

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