410 Medical

Clinical Education Specialist

Customer Education & TrainingUpdated on Nov 14

Full-timePhiladelphia, PA, USANo salary listed

About the Job

Requirements

An RN degree or Paramedic certification is required.
Five or more years of clinical experience in an emergency department or intensive care unit is preferred.
Familiarity with hospital settings and navigating departments and floors is required.
Clinical education ability is required; two or more years of clinical education experience is preferred.
Strong communication skills and the ability to convey ideas clearly and concisely are required.
Ability to quickly develop positive relationships with new people is required.
An engaging personality and passion for sharing knowledge are required.
A collaborative approach to work is required.
A strong customer-service work ethic is required.
Attention to detail, including planning and record keeping, is required.
Ability to retain focus on key priorities in a dynamic environment is required.
Willingness to travel significantly, up to 75%, including possible weekend and night shifts, is required.
Ability to work full-time from a city with easy access to an airport is required.
Ability to carry a detail bag weighing up to 25 pounds is required.
Ability to stand or walk in hospitals for 6–10 hours per day is required.
Ability to meet hospital credentialing requirements, including required vaccines, to observe products in a hospital or EMS environment is required.
Maintaining professional and clinical continuing education, licensure, and credentials is required.

Responsibilities

Conduct LifeFlow training for health care providers, including nurses, physicians, and paramedics, at LifeFlow accounts.
Document education details, customer interactions, and feedback in the customer relationship management system for oneself and 1099 educators, and keep training records updated for all accounts.
Work with Clinical Sales Specialists to expand LifeFlow awareness, proficiency, and utilization in targeted accounts.
Provide feedback and input on LifeFlow education strategy, materials including protocols, and processes.
Assist customers with implementing LifeFlow into clinical practice, including incorporating it into order sets and protocols and tracking and evaluating its use.
Solicit input and case examples from LifeFlow users to understand uses and feedback, share findings with the company, and identify cases for write-up.
Maintain a thorough understanding of LifeFlow-relevant clinical subjects through webinars, podcasts, and articles, share learnings with the company, and educate others as requested.
Conduct LifeFlow training and related onboarding for company employees, consultants including 1099 educators, and distributors.
Identify classes, labs, clinical instructors, and simulation centers where LifeFlow can be introduced and training provided on the device and volume resuscitation.
Support trade show participation, including planning LifeFlow demonstrations.
Expand education and awareness in target accounts by identifying and building relationships with practice influencers.

Desired Qualifications

Five or more years of clinical experience in an emergency department or intensive care unit.
Two or more years of clinical education experience.

About 410 Medical, Inc.

410 Medical, based in Durham, NC, is developing and distributing innovative products that help improve resuscitation of critically ill patients. 410’s products are designed to enable clinicians to more effectively and efficiently respond to patients with septic shock, hemorrhagic shock and other conditions that require controlled, rapid volume resuscitation.

About the role

Training and education are critical to the success of LifeFlow and our customers. The Clinical Education Specialist (CES) has primary responsibility for educating LifeFlow users, potential users, employees and partners. In the course of education, the positive relationships that the CES develops with providers will also play a key role in standardizing and expanding LifeFlow use. Training will require significant travel and cover multiple shifts, including some nights and weekends.

Territory covers Pennsylvania, Maryland, Delaware, and Southern NJ.

What you'll do

Conduct LifeFlow training for health care providers (i.e. nurses, physicians and paramedics) at LifeFlow accounts
Timely and complete documentation of details related to education, customer interactions and feedback in CRM (for self and 1099’s). Keep training record updated on all accounts
Work closely with Clinical Sales Specialists to expand LifeFlow awareness, proficiency and utilization in targeted accounts
Provide feedback and input on the LifeFlow education strategy, materials (including protocols) and processes
Assist customers in implementing LifeFlow into clinical practice, including incorporation in order sets, protocols and use tracking and evaluation
Solicit LifeFlow user input and cases in order to understand LifeFlow uses and feedback and share with 410 team and identify cases for write-up
Maintain thorough understanding of LifeFlow-relevant clinical subjects, including through webinars, podcasts, and articles. Share learnings with Company and educate others as requested
Conduct LifeFlow training and other LifeFlow related on-boarding for 410 employees, consultants (including 1099 educators) and distributors
Identify classes, labs, clinical instructors and simulation centers to get LifeFlow into and educate on device and volume resuscitation
Support trade show participation, including planning LifeFlow demos.
Expand education and awareness in target accounts by identifying and building relationship with practice influencers across the account

Qualifications

RN degree or Paramedic certification
5+ years clinical experience in ED or ICU setting preferred
Familiarity with hospital setting and navigating departments and floors
Excellent clinical educator. 2+ years clinical education experience preferred
Strong communication skills, ability to convey ideas in a clear, concise manner
Demonstrated ability to quickly develop positive relationships with new people
Engaging personality and passion for sharing knowledge with others
Passionate, positive, collaborative approach to work
Strong customer-service work ethic
Detail-oriented, including planning and record keeping
Ability to retain focus on key priorities in a dynamic environment

Other Requirements:

Significant travel involved; weekends and night shifts possible, up to 75% travel
Full-time role based in a city that has easily accessible airport exchanges
Carry detail bag weighing up to 25 lbs.
Ability to stand or walk in numerous hospitals at meetings for 6-10 hours per day
Must be able to meet hospital credentialing requirements in order to observe products within a hospital or EMS environment (need all applicable vaccines)
Maintain professional and clinical continuing education, licensure and credentials

For More Information, visit www.410medical.com

410 Medical is an equal opportunity employer. As such, we provide employment opportunities without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, military service, or other characteristics protected by law.

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About the Company

410 Medical

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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