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The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

F&B Server In Room Dining - Room Service

Dining, Bar & Counter ServicePosted on Nov 11
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • Good communication skills in English are preferred, and additional language skills are an advantage.
  • Previous experience in hospitality, food and beverage, retail, or customer service is preferred.
  • Ability to work flexible shifts, overnight, weekends, and public holidays as required by business needs.
  • Ability to work in a fast-paced environment while maintaining professionalism and attention to detail.

Responsibilities

  • Deliver warm, friendly, and professional service to guests, ensuring an enjoyable dining experience.
  • Welcome and serve guests in accordance with service standards and procedures.
  • Follow the established sequence of service, pre-service preparations, and post-service duties accurately and consistently.
  • Support daily operations by maintaining cleanliness, organization, and readiness of the work area.
  • Work closely with team members to ensure smooth and efficient operations.
  • Demonstrate commitment to guest satisfaction and service excellence.

Desired Qualifications

  • Passion for delivering excellent guest service and creating memorable guest experiences.
  • Positive attitude, willingness to learn, and ability to work effectively as part of a team.

About the Company

The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

The Hongkong and Shanghai Hotels, Limited (HSH) manages and owns a collection of luxury hospitality and real estate assets under its Peninsula brand, with ten hotels worldwide and two more under development, plus related commercial properties, clubs and tourism assets like The Peak Tram. Its hotels are operated and maintained by HSH across prime city locations in Asia, the US and Europe, supported by owned real estate and development projects. What sets HSH apart is its 1866 heritage and a tightly integrated portfolio of luxury hospitality, real estate and tourism assets in iconic locations. Its goal is to deliver premium guest experiences while growing a portfolio of landmark properties and attractions that attract high-end travelers and investors.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

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