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Think Zone Learning Center

Learning Center Manager - Education and Operations

School Leadership & AdministrationUpdated on Nov 12
Full-timeRedwood City, CA, USA

About the Job

Requirements

  • A bachelor's degree is required.
  • Strong spoken and written English communication skills are required.
  • Foundational K–8 math knowledge and confidence discussing elementary and middle school math concepts are required.
  • Relevant experience in education, tutoring, student support, or a related field is required.
  • Interpersonal skills and the ability to build positive relationships with children, parents, and coworkers are required.
  • The candidate must be organized, dependable, proactive, and comfortable taking ownership of responsibilities.
  • The candidate must be willing to learn center operations, enrollment processes, and team management.

Responsibilities

  • Coordinate and support tutors to ensure a positive learning environment.
  • Assist with tutor onboarding, scheduling, and day-to-day team coordination.
  • Foster a collaborative, welcoming, and student-focused center culture.
  • Serve as a primary point of contact for parents and students.
  • Communicate with families about programs, student progress, and learning needs.
  • Address questions and concerns from families with empathy and professionalism.
  • Oversee daily center activities, scheduling, and administrative processes.
  • Maintain an organized, safe, and welcoming learning environment.
  • Work with the broader operations and teaching teams to continuously improve the student experience.
  • Introduce programs to prospective families and help them find suitable learning opportunities.
  • Support student enrollment, retention, and parent referrals.
  • Participate in local outreach and community engagement activities.

Desired Qualifications

  • Experience coordinating teams, schedules, or daily operations.
  • A background in customer service, community outreach, or family engagement.
  • Previous supervisory or leadership experience.
  • Experience with student enrollment or educational program management.

About the Company

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