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JD Sports

Retailer of sneakers and sport fashion

Supervisor

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeRavenna, Province of Ravenna, Italy€27.9k - €28.4k /yrIn-person

About the Job

Requirements

  • Previous experience in a supervisory or team leader role in a fast-paced retail or customer-facing environment.
  • Strong communication skills and confidence guiding and supporting the in-store team.
  • High attention to detail and ability to maintain high standards in service, presentation, and store operations.
  • Passion for retail, strong product and trend knowledge, and ability to promote JD Group values.

Responsibilities

  • Provide excellent customer service by supporting customers, handling requests, and ensuring the team's presentation meets brand standards.
  • Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and contributing to accurate product displays.
  • Maintain high visual and operational standards by ensuring the store is clean, organized, and aligned with JD brand expectations.
  • Support daily operational activities, including opening and closing, cash operations, and accurate transaction handling.

Desired Qualifications

  • Bring energy and a hands-on approach and perform well in dynamic, fast-paced environments.
  • Solve problems confidently and handle customer requests effectively.
  • Show interest in visual merchandising and product displays.
  • Demonstrate a team-oriented mindset and a positive, supportive approach.

About the Company

JD Sports

Retailer of sneakers and sport fashion

JD Sports retails sneakers and sport fashion through a network of physical stores and a strong online platform. It sells high-demand footwear and apparel, often partnering with top brands for exclusive and limited-edition items, and emphasizes a personalized shopping experience. The product strategy relies on mixed channels (in-store and online) and brand collaborations to offer unique inventory, while focusing on customer service and loyalty programs to differentiate itself from competitors. The goal is to maintain a strong brand presence, expand accessibility for shoppers, and build lasting customer loyalty by delivering exclusive products and convenient shopping.

Company size
10,001+
Company stage
IPO
Headquarters
Bury, United Kingdom
Founded
1981

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