Full-Time
Operations Supervisor
Confirmed live in the last 24 hours
Gopuff
1,001-5,000 employees
Digital delivery service for convenience items
Junior, Mid
Stratford, London, UK
This position is onsite.
- You have experience working in a restaurant, dark store, retail or warehouse environment
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)
- Strong work ethic, punctual, responsible and honest
- Must thrive in fast-paced environments
- Effective communication skills
- Organised, team-oriented, positive attitude and helpful
- Flexible and available during peak hours (5pm - 4:30am)
- Leading - showing the warehouse team how it’s done, leading by example and being responsible for that shift. Training new team members and being confident on process and product
- Picking and packing - accurately pick and pack items on a per order basis for dispatch to customers
- Drivers and riders: be the point of contact for drivers on shift and work with them to ensure a slick delivery experience
- Issue resolution: Contact customer for substituted or out-of-stock items
- Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
- Warehouse management: keep the warehouse clean, organized and a space you can be proud of
GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. GoPuff generates revenue through product sales and delivery fees, and it often provides promotional deals to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.
Company Stage
N/A
Total Funding
$4.8B
Headquarters
Philadelphia, Pennsylvania
Founded
2013
6 month growth
↓ -3%1 year growth
↓ -4%2 year growth
↓ -1%
Simplify's Take
What believers are saying
- Gopuff's largest-ever national brand campaign, 'Bring The Magic,' aims to significantly boost brand awareness and customer engagement.
- The expansion of private label products under the Basically brand can lead to higher profit margins and customer loyalty.
- Partnerships with popular brands like ZOA Energy and Safety Shot can attract a broader customer base and drive sales.
What critics are saying
- The competitive landscape of the digital delivery service market is intense, with major players like Grubhub expanding their grocery offerings.
- Economic uncertainty and a growing preference for debit and cash purchases among low-income consumers could impact Gopuff's revenue.
What makes Gopuff unique
- Gopuff's vertically integrated business model ensures consistently fast delivery, setting it apart from competitors who rely on third-party logistics.
- The company's wide product range, including snacks, beverages, and alcohol, offers a one-stop-shop convenience that many competitors lack.
- Strategic partnerships with high-profile brands and celebrities, such as Tom Brady and ZOA Energy, enhance Gopuff's brand visibility and appeal.
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Benefits
Comprehensive medical, dental, and vision insurance
Optional FSAs and HSA plans
401(k)
Commuter benefits
Supplemental employee, spouse and child life insurance to all eligible employees
Gopuff employee discount
Career growth opportunities
Internal rewards programs
Annual performance appraisal and bonus