Full-Time
Sales Operations Coordinator
Cleveland Research
51-200 employees
Independent research firm delivering market insights
No salary listed
Cleveland, OH, USA
In Person
Full-time, on-site presence at the downtown Cleveland office is required.
Bachelor's
 Sales & Account Management (1) |
|---|
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- A graduate or undergraduate business degree or two years of equivalent work experience.
- Excellent written and verbal communication skills.
- Strong time management and organizational skills.
- Strong work ethic and interest in learning the industry.
- Strong computer skills.
- Attention to detail.
- Serve as a liaison between sales, marketing, and research teams.
- Coordinate calendars, schedule meetings, and track follow-up activities to support the sales team.
- Provide general administrative and operational support to the sales team.
- Execute and review reports using the internal customer relationship management system.
- Assist the internal sales team with account management and customer service support.
- Maintain customer databases and distribution lists.
- Monitor customer engagement and identify sales growth opportunities.
- Assist with business development initiatives, including prospect research and opportunity tracking.
- Manage and respond to inbound client and prospect inquiries, ensuring timely follow-up and appropriate routing of requests.
- Support event marketing and preparation.
- Prepare, update, and format customer-facing materials.
- Assist with the contract renewal process.
- Support pre-event and post-event communications and follow-up.
- Collect and summarize customer feedback.
- CRM experience.
Cleveland Research is an independent research firm that delivers equity and market research plus advisory services to help clients stay ahead of industry trends and make informed investment and business decisions. It operates through regular, in-depth research cycles across technology, consumer, healthcare, agricultural, and industrial markets, producing reports, events, webinars, and advisory guidance. Unlike many competitors, CRC emphasizes unbiased analysis and exceptional customer service, built on ongoing data gathering to identify trends and inflection points faster and more accurately. The company aims to help investment professionals and business partners spot opportunities, stay ahead of the competition, and become smarter and more profitable through clear, actionable insights.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Cleveland, Ohio
Founded
2006
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Simplify's Take
What believers are saying
- CRC updated its job board July 20, 2026, still hiring analysts and sales staff.
- Brian Wilcox joined in February 2026, expanding semiconductor and cybersecurity coverage.
- The August 12-13, 2026 summit added AI, social commerce, and retail media content.
What critics are saying
- CRC’s 2027 intern ad offers $14.50-$19.50 hourly, signaling thin entry-level pay.
- ZipRecruiter posted a 12-week on-site Cleveland internship, limiting flexibility and widening burnout.
- If CRC loses retailer and supplier access, its event-led research model erodes fast.
What makes Cleveland Research unique
- Founded in 2006, CRC runs sector-specific councils and recurring forums for retailers and suppliers.
- Its August 2026 eCommerce Summit and October 2026 Walmart Forum deepen recurring buyer access.
- LinkedIn lists 51-200 employees, showing a focused, specialized platform rather than mass research.
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Benefits
Health Insurance
401(k) Company Match
Dental Insurance
Vision Insurance