General Manager
About the job
- A high school diploma or equivalent is required.
- Three or more years of hotel management experience, including budget responsibility, are required.
- Five or more years of experience supervising 15 or more associates are required.
- Strong leadership, communication, financial analysis, and organizational skills are required.
- Proficiency with Microsoft Office, including Excel, Word, and Outlook, is required.
- Must meet company security clearance requirements.
- Must be available to work on-site with flexible availability, including weekends.
- Ability to push and pull up to 60 pounds and lift and carry up to 30 pounds is required.
- Lead day-to-day hotel operations and ensure exceptional guest service.
- Recruit, hire, train, coach, and develop hotel associates.
- Maintain appropriate staffing levels and promote a positive, accountable workplace culture.
- Develop and execute financial objectives while managing budgets, expenses, payroll, and operational controls.
- Monitor hotel performance and identify opportunities to improve revenue and profitability.
- Ensure compliance with company policies, brand standards, government regulations, and safety requirements.
- Inspect guest rooms, public areas, and hotel grounds for cleanliness, safety, and appearance.
- Ensure equipment and property maintenance issues are addressed promptly.
- Oversee scheduling, payroll, inventory, purchasing, and other administrative functions.
- Resolve escalated guest concerns professionally.
- Maintain positive community and business relationships.
- Perform other duties as assigned.
- Periodic overnight travel may be required.
- Hilton or Marriott experience is preferred.
About the company
LBA Hospitality manages and develops hotels for ownership groups, with central teams handling sales, pricing, marketing, accounting and human resources. Its portfolio spans full-service, select-service and extended-stay properties under franchise brands such as Marriott, Hilton, Hyatt, IHG and Best Western. Owners hire LBA to plan hotel openings and coordinate property teams around guest service, brand standards, budgets and sales. Property leaders oversee daily work, drawing on corporate support while LBA earns business from management and development assignments. LBA began with its first Dothan hotel in 1973 and is headquartered in Dothan, Alabama.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Dothan, AL
Founded
1973
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Simplify's Take
What believers are saying
- Guest ratings earn recognition: two LBA-managed hotels won Marriott Chairman's Awards in June 2026, partly for recommendation scores.
- Advancement has a visible example: LBA's August 2026 profile followed Emma Moore's rise to regional director overseeing 22 hotels.
- Corporate teams show staying power: LBA says nearly half have worked there for at least 10 years.
What critics are saying
- Hotel staffing remains a pressure point: LBA's HR manager flagged hiring and turnover challenges in September 2026.
- Owners control management assignments: LBA's September 2026 Westin San Antonio North takeover followed an ownership change.
- Renovations add project demands: LBA's September 2026 Westin San Antonio North announcement planned work through 2028.
What makes LBA Hospitality unique
- LBA handles brand debuts: it opened the first Home2 Suites, Hyatt Studios and LivSmart Studios hotels.
- Restaurant operations expand the work: LBA manages 40-plus dining outlets and 14 independent concepts.
- Outside owners shaped LBA's model: a 16-hotel relationship began its third-party hotel management business.
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