A career as a Senior Operations Clerk at National Bank is a job where your ability to work in synergy with several partners is highlighted. With your excellent customer service and your proactivity, you take charge of the administrative needs related to commercial loans and respond to customer and partner requests.

 Your job:  

Take charge of the processing and administrative follow-up of commercial loan applications;
Communicate with the various partners and stakeholders in loan files;
Carry out transactions and other requests from commercial customers on our various platforms;
Participate in the updating of work processes and procedures according to quality standards
Collaborate in the resolution of identified operational problems
Raise issues or opportunities for improvement
Ensure compliance and risk management compliance 
Actively participate in your development and that of your peers

Your team:  

The Business Loan Administration (CPA) segment is made up of sixteen employees, in corporate finance operations. Transformation, digitization, digitalization are our key words and the changes we aspire to are realized every day thanks to the expertise of each employee in order to offer a distinctive experience to our customers.

The working hours are flexible between 9 a.m. and 6 p.m. and include teleworking at a rate of 40%, i.e. 2 days a week in the office. This ratio may be higher depending on operational needs. The position reports to the Director Aminata Simpore and you collaborate daily with the members of your team in the processing of the sector's activities. We know that we can count on our colleagues to promote knowledge sharing and mutual aid.

We favor a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you and working in collaboration with colleagues with diverse expertise and profiles.

Prerequisites:  

High school diploma holder 
Administrative skills
Propensity to provide fast and efficient customer service
Have knowledge of the Office suite and collaboration tools
Ability to navigate between multiple applications and platforms
Computer skills

Languages:

French

National Bank of Canada

Senior Operations Clerk

About the Job

Requirements

Responsibilities

About the Company

National Bank of Canada

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