Previous receptionist or customer service experience is an asset but is not required.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Strong verbal and written communication skills.
A professional and courteous demeanor.
Organizational and multitasking abilities.
Attention to detail.
Reliability and punctuality.
Responsibilities
Answer and direct incoming telephone calls and take messages.
Monitor and respond to general email inquiries.
Pick up and distribute daily mail.
Perform electronic filing, scanning, and photocopying.
Assist with general client communications.
Prepare technicians’ daily work packages.
Update corporate trackers monthly and maintain their accuracy.
Assist with ordering office supplies and groceries.
Support management and staff with general administrative duties.
Coordinate food orders and pickups for office events and staff lunches.
Assist with company event logistics.
Maintain an organized and clean office environment.
Perform other tasks as assigned.
Desired Qualifications
Previous receptionist or customer service experience.
About New Age Group For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences.
Position Summary We are seeking a friendly, organized, and dependable Receptionist in a full-time capacity to join our team at our Concord office. The successful candidate will be providing exceptional customer service while supporting daily administrative operations.
Key Responsibilities
Answer and direct incoming telephone calls and/or take message
Monitor and respond to general email inquiries
Daily mail pickup and distribution
Perform filing electronically, scanning and photocopying
Assist with client general communications
Prepare technician's daily work package
Update corporate trackers monthly and maintain it accurately
Assist with ordering office supplies/groceries
Support management and staff with general administrative duties
Support office events and staff lunches by coordinating food orders and pickups
Assist in company event logistics
Maintain an organized and clean office environment
Other tasks maybe be assigned as needed
Qualifications
Previous receptionist or customer service experience is an asset but not required
Strong verbal and written communication skills
Professional and courteous demeanor
Proficient in Microsoft Office (Outlook, Word, Excel)
Excellent organizational and multitasking abilities
Attention to detail
Reliable, punctual, and detail-oriented
What we Offer:
Pay: $21.00 per hour
Schedule: Monday to Friday, 8:00 am - 5:00 pm with 1 hour unpaid lunc