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Natural Grocers

Provides natural, organic groceries plus education.

Vitamin/Body Care Assistant

MerchandisingUpdated on Nov 12
Full-timeOverland Park, KS, USAIn-person

About the Job

Requirements

  • Pass food safety training courses and/or certifications required by law and keep certifications current and registered where applicable.
  • Manage changing priorities, stay focused on tasks, and complete tasks with a sense of urgency.
  • Provide customer service and follow company standards and policies, including cashier training, counting currency, and using Health Supportive Statements and/or statements of nutritional support.
  • Be highly organized and attentive to detail, and take direction and follow through.
  • Be proficient in Microsoft Word, Excel, and Outlook.
  • Work five days and 40 hours per week, including evenings, weekends, and holidays, based on store needs, and attend mandatory store meetings.
  • Meet the physical demands, including lifting/carrying up to 100 pounds with a team lift when required; pushing or pulling up to 100 pounds; frequent walking, standing, reaching, bending, twisting, turning, gripping, and fine motor activity; and occasional computer use, sitting, squatting, kneeling, and climbing.
  • Work in the stated environments, including frequent exposure to sharp tools and equipment, dust, fumes, and congested worksites, and occasional exposure to noise, cold, heat, wet or humid conditions, outdoor settings, heights, and contact stress.

Responsibilities

  • Provide customer service and a positive customer experience as the daily priority.
  • Demonstrate integrity, responsibility, and excellence and follow company policies.
  • Create inviting, full, and shoppable vitamin and body care departments.
  • Assist department managers with ordering and maintaining accurate inventory levels.
  • Assist department managers with managing margins, driving sales, improving department profitability, minimizing shrink, and maximizing effective purchasing.
  • Ensure in-stock products and conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstocking.
  • Assist with training and monitoring department personnel, including assigning tasks and following up on them.
  • Conduct active and passive product demonstrations.
  • Work with department managers to address department performance issues.
  • Support store opening and closing activities, including the Daily Sales Report, cash handling, and cashier closeout responsibilities.
  • Perform register functions, including backup cashiering, processing customer returns, addressing customer complaints, and covering register shift changes and scheduled breaks.
  • Maintain customer and employee safety and security.
  • Answer customer questions according to company standards and policies, including using Health Supportive Statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP, inventory management software, email, and other information systems programs as needed.
  • Perform assigned tasks as needed to support store operations.
  • Perform limited Manager on Duty duties, but not serve as the overall Manager on Duty for the store.

Desired Qualifications

  • A high school diploma, GED, or equivalent is preferred.
  • One year of experience in a grocery or retail environment is preferred; a natural foods background is a plus.
  • One year of experience supervising others is preferred.
  • One year of experience in vitamins or supplements is preferred.

About the Company

Natural Grocers

Provides natural, organic groceries plus education.

Natural Grocers offers more than 30,000 natural and organic groceries, supplements, body care, and household products at affordable prices. It also provides free science-based nutrition education, counseling, and cooking demonstrations led by knowledgeable staff. The company uses its in-store programs and literature to help customers access accurate nutrition information and healthier options. Its differentiators include a strong commitment to low prices, high standards for product quality, and ongoing education for the community, all aimed at helping people achieve wellness through nutrition. The goal is to empower the community to maintain a nutritious, affordable diet by combining product access with education.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood, CO
Founded
1955

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