Full-Time

Data Engineer Architect

Posted on 3/23/2023

Glia

Glia

201-500 employees

Unified platform for digital customer service interactions

Fintech
AI & Machine Learning

Senior

Remote in USA

Requirements
  • Persistence: Amazon RDS for PostgreSQL, Apache Druid, Snowflake
  • Streaming: Kinesis, RabbitMQ
  • Monitoring: DataDog
  • CI/CD: Jenkins
  • Infrastructure as Code: Terraform, Ansible
  • BI: Amazon QuickSight
  • Proven ability to architect and build highly reliable, scalable, maintainable and secure data systems for near real-time (seconds) and historical data
  • Experience with stream processing and queuing systems (Kafka, RabbitMQ, Kinesis)
  • In-depth understanding of data modeling techniques and distributed data processing architectures
  • 5+ years of engineering experience working hands-on with large volumes of data
  • Excellent written and spoken English communication skills
Responsibilities
  • Drive the long-term technical strategy and vision for the organisation, ensuring its alignment with business objectives
  • Make high-level architectural and design decisions with broad-reaching impact, influencing the overall direction of the organisation's technology
  • Provide technical guidance and mentorship to engineers at all levels, fostering a culture of growth and continuous improvement
  • Contributing to the code base and doing code reviews
Desired Qualifications
  • Experience mentoring people
  • Experience with AWS Cloud services
  • Experience with data warehouse
  • Experience with Python
  • Understanding of Docker and Kubernetes

Glia stands out as a leader in the customer service industry with its unique ChannelLess™ Architecture, which allows businesses to seamlessly shift between digital customer service, traditional call centers, and automation, thereby driving revenue, efficiency, and customer loyalty. The company's proven success is demonstrated by its partnerships with over 400 financial institutions globally, enhancing their customer experience and business outcomes. The increasing preference for remote service among customers, as noted by the Regional Director of Operations for OneMain Financial, further underscores Glia's relevance and effectiveness in today's digital age.

Company Stage

Series D

Total Funding

$152.3M

Headquarters

New York, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

1%

1 year growth

13%

2 year growth

53%
INACTIVE