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PENN Entertainment

Operates casinos, racetracks, and online betting

Server 1 - Sportsbook

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeJoliet, IL, USAIn-person

About the Job

Requirements

  • Equivalent to a high school education; a minimum of 2 years of table service experience in a fine dining setting is preferred.
  • Must be at least 21 years of age to serve alcoholic beverages.
  • Must understand and speak English.
  • Must be able to carry food trays of varying sizes weighing 30 pounds or more on one tray.

Responsibilities

  • Take guest food and beverage orders, serve food, and total dining charges.
  • Respond to special requests for dining amenities.
  • Provide high-level customer service and promote a positive attitude to create an entertaining experience for guests and team members.
  • Maintain a professional appearance and remain clean and well-groomed according to standards.
  • Comply with company and department policies and procedures.
  • Maintain professionalism when interacting with guests and coworkers.
  • Develop complete product knowledge, describe menu items, maintain basic wine, beer, and liquor knowledge, suggest pairings, present beverages, and professionally present wine tableside.
  • Take and deliver food and beverage orders.
  • Follow and maintain service standards.
  • Enter items into the point-of-sale system, accept payment, and reconcile payments.
  • Make specific suggestions and recommendations to increase the guest check average as directed by management.
  • Follow safety procedures and maintain a clean and safe work area.
  • Develop and maintain knowledge of Hollywood movie memorabilia.
  • Describe restaurant displays, including relevant details about actors and history.

Desired Qualifications

  • A minimum of 2 years of table service experience in a fine dining setting is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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