Epic Application Analyst 2
McLeod Health
Epic Application Analyst 2
McLeod Health
Regional not-for-profit healthcare system
Essential Job Responsibilities/Expectations
Job responsibilities include those listed in competencies document.
Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
Analyzes, designs, and modifies software applications, including encoding, testing, debugging and installing to support implementation of one or more software modules. system preference modifications, documentation, training or sharing of system functions as appropriate.
Provides more advanced technical expertise than that of an Epic Applications Analyst I.
Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.
Gathers and works with departments to prioritize development initiatives and activities.
Provides analysis of workflow and implements solutions to meet department needs.
Provides technical/application assistance to clients and IT staff as appropriate.
Assists with coordination of system upgrades and large projects and provides support as required.
Completes tasks on time and meets assignment dates.
Ensures system changes follow change management procedures and protocols.
Creates and maintains all documentation for all assigned applications, and develop, plan and execute testing for supported applications.
Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.
Participates in support for systems both daily and during implementations.
Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately.
Serves as a mentor to Epic Applications Analyst I.
Occasional travel to other offices to accommodate user needs.
Occasional travel for training classes, implementations and conferences.
Job Requirements
Qualifications/Training:
Minimum of two years Epic build experience.
Minimum of three years of computer system application modifications and support experience.
Minimum of three years of PC-oriented experience to include basic word processing and spreadsheets.
Presentation, communication and interpersonal skills required.
Ability to multi-task.
Licenses/Certifications/Registrations/Education:
Epic Certification or Accreditation- Anesthesia (required) and Optime (desired)
Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience
Physical Requirements: Refer to Occupational Risk Assessment
Regional not-for-profit healthcare system
McLeod Health runs a regional, not-for-profit health system with hospitals, clinics, and related care in Northeast South Carolina and Southeast North Carolina. It provides inpatient and outpatient services across acute beds, emergency and urgent care, neonatal care, behavioral health, hospice, home health, cancer care, and advanced surgical suites in 30 operating rooms. It distinguishes itself as locally owned and community-focused, with a broad network of facilities that coordinate care across towns rather than operating as a for-profit chain. Its goal is to improve community health by expanding access to comprehensive, coordinated care using advanced facilities and services.
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