Senior Administrator
EXL
Senior Administrator
EXL
Analyzes business data and runs outsourced operations
A Senior Administrator plays a key role in managing and supporting the administrative functions of an organization.
• Act as process expert for policy setup and financial processing
• Handle complex and non-standard transactions
• Provide guidance and resolution for process-related queries
• Ensure adherence to data accuracy and financial integrity standards
• Drive quality assurance, audits, and root cause analysis
• Identify and implement process improvements
• Conduct training and mentoring
• Support transition and knowledge management
6-9 years of relevant experience
They manage office systems, coordinate schedules, provide administrative support, supervise staff, prepare reports, implement policies, and maintain effective communication within the organization
• Act as process expert for policy setup and financial processing
• Handle complex and non-standard transactions
• Provide guidance and resolution for process-related queries
• Ensure adherence to data accuracy and financial integrity standards
• Drive quality assurance, audits, and root cause analysis
• Identify and implement process improvements
• Conduct training and mentoring
• Support transition and knowledge management
EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.
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