Full-Time

Operations Manager

Ferguson

Ferguson

10,001+ employees

Distributor of building, plumbing supplies

Compensation Overview

$4.1k - $9.1k/mo

+ Bonus or incentive plan

Groveport, OH, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Microsoft Office
Word/Pages/Docs
Data Analysis
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides

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Requirements
  • Three to five years of operations experience in a production or fabrication facility.
  • Ability to apply knowledge and skills with understanding of external environment factors.
  • Experience providing expert advice, coaching, and counseling within the field or function area.
  • Ability to organize and prioritize work.
  • Strong written and verbal communication skills.
  • Ability to develop and deliver effective presentations to groups at multiple levels of the organization.
  • Proficiency in Microsoft Office software, including Outlook, Teams, Word, Excel, PowerPoint, and Access.
  • Ability to effectively use Ferguson's inventory and logistics system, Trilogie.
  • Organizational and leadership skills to effectively respond to urgent situations.
Responsibilities
  • Support business and sales objectives through effective and efficient management.
  • Collaborate with the Branch Manager and other key leaders to build, steer, and strengthen the culture.
  • Support key leadership with on-site support to foster in-person communication.
  • Support day-to-day business processes and functions.
  • Implement and maintain company policies.
  • Implement operational efficiency improvements, including standardization of systems, quality control, safety, site selection, facility design, and customer satisfaction.
  • Manage the internal audit process to ensure compliance with organizational standards.
  • Identify and implement process improvements based on experience and findings.
  • Develop and recommend courses of action based on data analysis to support data-driven decisions.
  • Maintain branch safety and security in accordance with Occupational Safety and Health Administration standards and organizational policies, rules, regulations, and procedures.
  • Support branch leadership development through coaching and mentoring opportunities.
  • Lead associates, implement processes and policies, grow market share, sustain customer loyalty, and provide growth opportunities.
  • Identify opportunities for cost savings.
  • Facilitate and develop standard operating procedures.
  • Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team.
  • Conduct regular associate and branch leadership meetings to promote change leadership and continuous improvement.
  • Represent the organization to customers, associates, and leadership as needed.
  • Collaborate with the shared purchasing center to assist in managing purchasing and inventory control activities.
  • Grow market operations through facility additions, changes, and human resources moves.
  • Manage facilities and approve maintenance needs or changes for business and market needs.
  • Conduct business process reviews to manage locations in accordance with company goals, process requirements, and inventory requirements.
  • Advise and support business unit, district, waterworks division, and company initiatives.

Ferguson is a distributor of plumbing, HVAC, and industrial supplies. It provides a wide range of products and related services to professional customers across many industries. Its offering works through a large, nationwide network that sources, stores, and delivers materials to job sites and businesses, backed by knowledgeable staff and logistics that ensure on-time supply and support. Compared to competitors, Ferguson stands out because of its expansive inventory, extensive geographic reach (across all U.S. states plus Canada, Puerto Rico, Mexico, and the Caribbean), and a long history of serving professionals with scale and expertise. The company’s goal is to help professionals complete projects smoothly by being a trusted partner with the products, services, and resources needed to “build better.”

Company Size

10,001+

Company Stage

IPO

Headquarters

Newport News, Virginia

Founded

1887

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 5, 2026 Q1 sales rose 3.6%, with 8% non-residential growth.
  • Gross margin reached 31.0% and operating margin expanded to 8.7% in Q1 2026.
  • July 13, 2026 FloWorks adds industrial flow-control exposure, closing expected in Q3 2026.

What critics are saying

  • Residential Trade Plumbing fell 2% in Q1 2026, and Ferguson Home declined 2%.
  • Ferguson's July 2026 $1.6 billion FloWorks acquisition increases execution and integration risk.
  • Prolonged housing weakness and OEM direct sales can compress volumes and erode Ferguson's moat.

What makes Ferguson unique

  • Ferguson's 1,700-location scale and value-added distribution dominate North America.
  • Its acquisition engine added HPS Specialties, Carrier Great Lakes, and three deals by May 2026.
  • July 20, 2026 London delisting concentrates investor attention on its NYSE-only structure.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Mental Health Support

Wellness Program

Associate Discounts

Community Involvement Opportunities

Company News

Business Wire
Jun 2nd, 2026
Water Well Trust: Media invited to La Plata well drill and volunteer event supporting local family.

Water Well Trust: Media invited to La Plata well drill and volunteer event supporting local family. Waterboys' HometownH2O program joins Ferguson Enterprises to bring safe, reliable drinking water to the LaBille family. LA PLATA, Md.-(BUSINESS WIRE)-A family of six, including four young children, will soon receive a new residential well after their existing home water system became unreliable. Media are invited to attend a June 2nd well drill and volunteer workday as Waterboys, an initiative of The Chris Long Foundation, partners with Ferguson and Water Well Trust to help bring safe, dependable drinking water to the LaBille family. The project is part of Waterboys' HometownH2O program, which addresses domestic water access challenges in U.S. households, communities and schools. Ferguson associates will be on-site volunteering from 9 a.m. to noon to assemble play equipment for the family and complete landscaping projects, while project partners and local water professionals work to drill the new well. Christopher and Brittany LaBille and their four children will benefit from a comprehensive project that includes a new water well, pump, and tank along with all necessary equipment, drilling and installation. The family has been experiencing a decline in their private water well for the past four years. Xylem Inc. is donating the pump, and the Vinyl Institute is donating the costs associated with the PVC casing that will be used. The Vinyl Institute is proud to support the HometownH2O program by contributing PVC well casing materials, helping to ensure a safe, durable, and reliable water infrastructure solution for the LaBille family. A Family of Six Will Soon Have Safe, Reliable Drinking Water Thanks to Waterboys, Ferguson and Water Well Trust Share Media opportunities will include B-roll of the well drill and volunteer workday, footage of play equipment assembly and landscaping, and interviews with the LaBille family and representatives from Waterboys / The Chris Long Foundation, Ferguson and Water Well Trust. * LaBille family (HometownH2O beneficiary) * Waterboys / The Chris Long Foundation * Ferguson * Water Well Trust * Vinyl Institute * Watson Pump & Well Drilling Inc. Waterboys, Ferguson and Water Well Trust will be on-site for a well drill and volunteer event to provide a family in La Plata with safe and reliable drinking water. Ferguson volunteers will assemble play equipment for the family and complete landscaping while project partners support the new well installation. Media are invited to attend for B-roll, photos and interviews. For families, reliable water access affects health, sanitation, cooking, bathing, laundry and the daily routines that make a home livable. This project will replace an unreliable residential water system for a family of six and is part of HometownH2O's effort to address domestic water access challenges in the United States. Tuesday, June 2, 2026 Volunteer workday and media window: 9 a.m. to noon LaBille family home 8080 Wheatley Rd. La Plata, MD 20646 VISUALS / INTERVIEWS AVAILABLE: * Active well drilling and project site activity * Ferguson volunteers assembling play equipment and completing landscaping * Interviews with the LaBille family * Interviews with representatives from Waterboys / The Chris Long Foundation, Ferguson and Water Well Trust RSVP / SITE NOTES: Media planning to attend should RSVP to Elizabeth McClain. ABOUT WATERBOYS / THE CHRIS LONG FOUNDATION The Chris Long Foundation is a 501(c)(3) nonprofit founded by two-time Super Bowl Champion and 2018 Walter Payton NFL Man of the Year Chris Long. Through its Waterboys initiative, the Foundation mobilizes athletes, sports fans, experts, service providers and partners to help communities access clean water and inspire others to make an impact at home and abroad. To date, Waterboys has served over 600,000 people with lasting clean water. Waterboys' HometownH2O program focuses on clean water access for American households, communities and schools. Visit waterboys.org to learn more. ABOUT FERGUSON Ferguson (NYSE: FERG; LSE: FERG) is North America's largest value-added distributor of essential water and air solutions, serving specialized professionals in our $340B residential and non-residential construction markets. We help make our customers' complex projects simple, successful and sustainable by providing expertise and a wide range of products and services from plumbing, HVAC, appliances, and lighting to PVF, water and wastewater solutions, and more. Headquartered in Newport News, Va., Ferguson has sales of $31.3 billion (CY'25) and approximately 35,000 associates in over 1,700 locations. For more information, please visit corporate.ferguson.com. ABOUT WATER WELL TRUST The Water Well Trust is a national nonprofit that was created by the Water Systems Council members in 2010. The Water Well Trust's mission is simple, helping rural American get access to a clean, safe water supply. Beneficiaries of the Water Well Trust (WWT) are Americans living in rural, unincorporated areas or minority communities that may be isolated and difficult to reach. The WWT assists low-income families living in areas where the extension of public water supplies to serve them is economically unfeasible. Visit waterwelltrust.org to learn more on how you can support further efforts or apply for help. Contacts. MEDIA CONTACTS Water Well Trust Elizabeth McClain, Program Director 517-740-6325 | [email protected] The Chris Long Foundation / Waterboys Cain Turner, Director of Marketing and Communications 540-492-2106 | [email protected]

MDM
May 5th, 2026
Ferguson 1Q margins expand as volume remains slightly negative.

Ferguson 1Q margins expand as volume remains slightly negative. Ferguson posts margin expansion and profit growth in its fiscal first quarter, even as residential end markets remained challenged. On May 5, plumbing, PVF, HVAC, infrastructure and industrial supplies distributor Ferguson Enterprises reported its results for the 2026 first quarter, which ended March 31. Amid what Ferguson CEO Kevin Murphy described as an uncertain and challenging market, the results were led by strong non-residential market revenue growth driven by large capital projects. For the first quarter, Ferguson reported net sales of $7.5 billion up 3.6% year-over-year. The figure was driven by 2.8% organic revenue growth and 0.8% growth from acquisitions. Meanwhile, price inflation was in the mid-single digits, the company noted. Ferguson's 1Q26 U.S. sales results by customer group: | Customer Group | % of U.S. Sales | 2026 YoY +/- | 2025 YoY +/- | | Waterworks | 23% | +5% | +11% | | Ferguson Home | 21% | -2% | Flat | | Residential Trade Plumbing | 15% | -2% | -4% | | HVAC | 11% | 1% | +5% | | Commercial/Mechanical | 16% | +18% | +9% | | Fire & Fabrication | 3% | -6% | -5% | | Facilities Supply | 4% | +3% | -3% | | Industrial | 7% | +10% | +1% | | Total U.S. 100% | +3.5% | +3.1% | While net sales in the U.S. increase by 3.5%, with organic revenue growth of 2.9% and further 0.6% contribution from acquisitions, Ferguson officials said that 1Q U.S. residential end markets - representing about half of total U.S. business - remained challenged. Residential revenue was down 1% in the quarter, meanwhile non-residential revenue was up 8% with on-going large capital project activity and "growth in open order volumes and bidding activity." 1Q26 gross margin was 31.0% - up 30 basis points year-over-year. Operating profit was $612 million (8.2% margin), up 20.7% year-over-year, with adjusted operating profit of $647 million (8.7% margin) up 13.8%. Net income of $414 million topped the $345 million of a year earlier, and adjusted EBITDA of $711 million increased 9.2% year-over-year. Vesna Brajkovic is MDM's Senior Editor, having joined the company in May 2023. She has more than seven years of experience as a B2B publication editor, having focused on the commercial trucking, railroad, transit, fleet maintenance, automotive aftermarket and aviation industries. Brajkovic most recently spent the past two-plus years as Managing Editor of Heavy Duty Trucking for Bobit Business Media - where she reported and edited news and features on the commercial trucking industry, managed eNewsletters and social media, coordinated print magazine production and developed content for events and multimedia such as podcasts and videos. She can be contacted at [email protected]. Recommended Reading

MDM
Apr 24th, 2026
LindFast taps longtime Ferguson exec as CFO.

LindFast taps longtime Ferguson exec as CFO. The fasteners master distributor also appointed two other executives, including a longtime Fastenal veteran. Fasteners, specialty wire and cable and industrial solutions master distributor LindFast Solutions Group has appointed a new chief financial officer, along with two other executive promotions. The Blane, MN-based company announced April 24 that it has tapped Nick Jones as its CFO, effective immediately. Jones comes to LindFast after serving as CFO at fintech logistics platform Iron Sheepdog since 2024 after spending 21 years at Ferguson - most recently as Senior Director of Finance - U.S. Performance Management. In that role, he had P&L responsibility across multiple customer groups where he supported strategic direction, performance management and M&A activity. At LindFast, Jones will oversee the company's global finance organization, including financial planning and analysis, accounting and investor relations. "Nick brings exceptional financial discipline, strategic insight and operational experience at a pivotal moment for our company," LindFast CEO Mike Spencer said in a news release. "His track record of driving profitable growth, strengthening financial processes, and supporting scalable operations will be instrumental as we continue to expand our platform and execute our long-term strategy." Earlier in April, LindFast announced the promotion of Freddy Barr to Vice President of Stelfast - one of the company's operating brands - and appointed Jerad Tuxen to Senior Director of Value-Add Services. Barr most recently served as regional sales manager for Stelfast New Jersey and Marco, while Tuxen spent the past 15 years leading the Industrial Services division at Fastenal. Recommended Reading

Associated Press
Feb 11th, 2026
Ferguson to release Q4 2025 results and strategy update on 24 February

Ferguson Enterprises Inc will release its results for the period ended 31 December 2025 and provide a strategic update on 24 February 2026. The announcement will be available on the company's website at 6:45 a.m. ET, followed by a conference call and webcast at 8:30 a.m. ET. Ferguson is the largest value-added distributor in the North American construction market, serving water and air specialised professionals across a $340 billion sector. The company distributes plumbing, HVAC, appliances, lighting and water solutions. Headquartered in Newport News, Virginia, Ferguson reported sales of $30.8 billion in fiscal year 2025 and operates over 1,700 locations with approximately 35,000 associates.

Rebuilding Together
Jan 12th, 2026
Rebuilding Together Partners with Ferguson to Expand Impact and Deliver Critical Home Repairs Where They're Needed Most

Rebuilding Together partners with Ferguson to expand impact and deliver critical home repairs where they're needed most. After completing eight home projects across six markets, the partnership now brings safer, healthier housing to the Hampton Roads community. WASHINGTON, DC, Jan. 12, 2026 - Rebuilding Together, the leading national nonprofit organization dedicated to repairing homes and revitalizing communities, is expanding its nationwide reach through its long-standing corporate partnership with Ferguson. Together, Rebuilding Together and Ferguson have supported home repair projects in six markets over the past year, and are now extending their reach in Virginia through Rebuilding Together of Hampton Roads. With Natasha Stewart recently appointed as executive director, Rebuilding Together of Hampton Roads is well-positioned to deepen its impact in a region where safe, healthy housing is needed most. More than 510,000 households in the Hampton Roads region spend more than 30% of their income on housing, and half of the homes were built before 1980. Aging infrastructure, coastal flooding, and accessibility needs for veterans and older adults leave many families living in unsafe conditions. To address these challenges, the affiliate has already begun providing repairs to homeowners in need. Take Amber for example, a single mom of three, whose heating and cooling system failed just before winter. With one child battling severe asthma and another living with autism, the broken system was more than an inconvenience; it was a health crisis. Volunteers and contractors rallied to restore the HVAC system, replace damaged doors, patch a hole in the roof, and weatherize windows. Today, her family is safe, warm, and healthy. "We're honored to serve this community and address critical repair needs that have gone unmet for far too long," said Natasha Stewart, executive director of Rebuilding Together of Hampton Roads. "With strong local partnerships and dedicated volunteers, we're making homes safer and lives better - because everyone deserves to live in a place where they can thrive." Ferguson, headquartered in the Hampton Roads area, helped make this vision possible by providing seed funding for the affiliate's launch and first two repair projects. The company has partnered nationally with Rebuilding Together since 2021 to complete 31 projects nationwide and continues to champion its mission. "At Ferguson, we believe housing is the foundation for strong communities," said Melissa Hazelwood, Ferguson's director of corporate social responsibility and chair of the Rebuilding Together of Hampton Roads affiliate board. "We're proud to support Rebuilding Together as they expand their reach and help more families across our community." The addition of the Hampton Roads affiliate strengthens the organization's growing presence in Virginia, where the Richmond affiliate has long provided repair services. In its first year, the Hampton Roads affiliate completed three home repair projects with the help of 25 volunteers - and this is just the beginning. As a movement of neighbors helping neighbors, Rebuilding Together and its partners are building a future of safe homes and communities for everyone. To learn more about how Rebuilding Together supports communities nationwide, visit rebuildingtogether.org. About Rebuilding Together Rebuilding Together is the leading national nonprofit organization repairing the homes of people in need and revitalizing its communities. Through its national network of affiliates, Rebuilding Together works proactively and collaboratively with community leaders, long-term residents, funders, and volunteers to foster dialogue and create safe, healthy communities across the country. Learn more and get involved at rebuildingtogether.org. About Ferguson Ferguson (NYSE: FERG; LSE: FERG) is the largest value-added distributor serving the water and air specialized professional in its $340B residential and non-residential North American construction market. Rebuilding Together, Inc. help make its customers' complex projects simple, successful, and sustainable by providing expertise and a wide range of products and services from plumbing, HVAC, appliances, and lighting to PVF, water, and wastewater solutions, and more. Headquartered in Newport News, Va., Ferguson has sales of $30.8 billion (FY25) and approximately 35,000 associates in more than 1,700 locations. For more information, please visit corporate.ferguson.com.