Full-Time

Sales Development Representative

Fixify

Fixify

51-200 employees

VC-backed startup advancing IT services

No salary listed

United States

In Person

Category
Sales & Account Management (1)
Required Skills
Sales
Requirements
  • 1+ years of experience in outbound sales or SDR work in a B2B Software as a Service environment
Responsibilities
  • Generate qualified pipeline through outbound outreach to target accounts — phone, email, LinkedIn, and any other channels you want to test
Desired Qualifications
  • Comfort selling into mid-market and enterprise organizations (200+ employees)
  • Strong written and verbal communication — you can tailor your message to different personas without sounding like you read a script
  • High self-discipline and the organizational habits to manage volume without losing quality
  • Resilience — you treat rejection as information, not a verdict
  • Genuine curiosity about the product, the market, and why customers do or don't buy
  • Working knowledge of CRM tools like Salesforce or HubSpot, and sales engagement platforms like Outreach or Salesloft

Fixify designs and builds tech to improve IT services and IT consulting. It focuses on creating a product that will change how IT work is delivered, using a platform or tools aimed at the IT services industry. The company is backed by venture capital and based in Arlington, VA, and it is positioning itself as a forward-looking tech provider in the IT services space. Its approach centers on bringing a new technology solution to the market, with ongoing progress updates to shareholders and potential customers. 1) What it does: Develops technology to enhance IT services and IT consulting. 2) How it works: A product or platform that will transform IT delivery, currently under development, with updates shared publicly. 3) How it differs from competitors: VC backing, focus on changing the IT services paradigm, and a location-based identity; specific product details are not disclosed. 4) Goal: Bring a new IT solutions platform to market and improve the way IT services are delivered.”

Company Size

51-200

Company Stage

Series A

Total Funding

$32M

Headquarters

Arlington, Virginia

Founded

2023

Simplify Jobs

Simplify's Take

What believers are saying

  • Secured $25M Series A in October 2024 from Costanoa Ventures, Decibel Partners, Paladin Capital.
  • Mourad Yesayan from Paladin joined board for AI and cybersecurity strategic guidance.
  • Resolves 75% of IT tickets automatically across 40+ use cases with 24x7 coverage.

What critics are saying

  • ServiceNow Vancouver release erodes integration value with native AI since March 2025.
  • Freshworks Nexlify acquisition bundles AI into Freshservice, undercutting pricing since January 2026.
  • Atlassian Jira Service Management 5.0 embeds AI diagnostics, capturing enterprises since February 2026.

What makes Fixify unique

  • Fixify blends AI automation with human analysts for personalized IT support.
  • Integrates seamlessly with ServiceNow, JIRA, Freshservice, Okta, Microsoft, Google, Slack.
  • Provides real-time sentiment analysis to detect mood shifts and enhance employee experience.

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Your Connections

People at Fixify who can refer or advise you

Benefits

Remote Work Options

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

10%

2 year growth

13%
Fixify
Jul 2nd, 2025
Simple ServiceNow integration: How we plug in with zero disruption to your existing help desk

Fixify integrates directly with ServiceNow to relieve the pressure, automating the work that can be automated and backing it up with real people who know how to solve what AI can't.

Pulse 2.0
Nov 6th, 2024
Fixify: AI-Based IT Help Desk Solution Provider Secures $25 Million (Series A)

Fixify, an AI-based IT help desk solution provider, announced that it has closed a $25 million Series A funding round co-led by Costanoa Ventures, Decibel Partners and Paladin Capital Group with participation from Scale Venture Partners.

FinSMEs
Oct 23rd, 2024
Fixify Raises $25M in Series A Funding

Fixify, an Arlington, VA-based AI-powered IT help desk solution provider, raised $25M in Series A funding

Benzinga
Oct 23rd, 2024
Fixify Secures $25M to Enhance IT Help Desks

Fixify, an AI-powered IT help desk solution provider, secured $25M in Series A funding co-led by Costanoa Ventures, Decibel Partners, and Paladin Capital Group, with Scale Venture Partners participating. The funds will scale its workforce and accelerate product development. Fixify combines AI with human experts to enhance IT support, addressing inefficiencies and improving user experience by keeping humans involved in the process.

GlobeNewswire
Oct 23rd, 2024
Fixify Secures $25 Million in Series A Funding to Modernize IT Help Desks by Keeping Humans in the Loop

ARLINGTON, Va., Oct. 23, 2024 (GLOBE NEWSWIRE) - Fixify, an innovative AI-powered IT help desk solution provider, announced today that it has closed a $25 million Series A funding round co-led by Costanoa Ventures, Decibel Partners and Paladin Capital Group with participation from Scale Venture Partners.