Full-Time

IT Support Technician

Confirmed live in the last 24 hours

Underdog Fantasy

Underdog Fantasy

201-500 employees

Fantasy sports gaming platform for team building

Gaming

Compensation Overview

$63k - $75kAnnually

+ Equity

Entry, Junior

Remote in USA

Category
IT Support
IT & Security
Requirements
  • Intermediate-level experience in IT support
  • Knowledgeable in Mac and Windows environments
  • Working knowledge of Google Workspace, Slack, and Zoom
  • Understanding of network concepts
  • Prior experience supporting Okta and Mobile Device Management (MDM)
  • Impeccable written and verbal communication skills
Responsibilities
  • Provide technical support for hardware and software systems across our local office and remote staff
  • Manage, maintain, and troubleshoot Zoom Rooms and AV equipment
  • Troubleshoot a wide range of technical issues, including computers, mobile devices, printers, and network connectivity
  • Assist with software and hardware installations and upgrades, ensuring seamless deployment
  • Collaborate with senior IT staff on more complex technical problems, escalating when needed
  • Keep track of work and troubleshooting steps using our ticketing system
  • Deploy laptops as part of onboarding of new employees as well as providing spares to existing employees
  • Maintain hardware inventory
  • Document support procedures and update our internal knowledge base
  • Support IT projects and participate in larger rollouts for the organization
  • Participate in IT projects and roll-outs

Underdog Fantasy is a fantasy sports gaming platform where users can create their own fantasy sports teams and compete against other players. The platform allows users to customize their teams and strategies, offering a more personalized experience compared to traditional fantasy sports. Users can earn rewards based on their performance, which adds an extra incentive to participate and succeed. What sets Underdog Fantasy apart from its competitors is its focus on user customization and engagement, making the gaming experience more enjoyable and tailored to individual preferences.

Company Stage

Series B

Total Funding

$43.8M

Headquarters

New York City, New York

Founded

2020

Growth & Insights
Headcount

6 month growth

30%

1 year growth

144%

2 year growth

176%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic hires from industry leaders like PrizePicks and DraftKings bring valuable expertise and could drive significant growth.
  • Partnerships with organizations like the United Football League and the launch of the Underdog Sportsbook in North Carolina expand market reach and diversify revenue streams.
  • The introduction of peer-to-peer pick'em games in Florida showcases adaptability and potential for increased user engagement.

What critics are saying

  • The competitive landscape of fantasy sports and sports betting is intense, requiring continuous innovation to maintain market position.
  • Regulatory challenges, as seen in Florida, could limit market expansion and necessitate costly adaptations.

What makes Underdog Fantasy unique

  • Underdog Fantasy's unique approach allows users to create and customize their own teams, offering a more personalized gaming experience compared to traditional fantasy sports platforms.
  • The platform's integration of a Tinder-style gamification feature for player props adds an innovative twist that sets it apart from competitors.
  • Underdog's investment in responsible gaming technology like idPair demonstrates a commitment to user safety and regulatory compliance, enhancing its reputation in the market.

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