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PENN Entertainment

Operates casinos, racetracks, and online betting

Host/Cashier-Cafe

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timeJackpot, NV, USAIn-person

About the Job

Requirements

  • Must have excellent guest service skills.
  • Must be able to operate a point-of-sale system and/or adding machine and make change.
  • Must have basic math skills and be able to understand and use a point-of-sale system, count money, and provide change.
  • Must be able to work varied shifts and hours.
  • Must enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs.

Responsibilities

  • Provide guest services to restaurant guests.
  • Receive cash or credit card payments from customers for goods or services.
  • Compute bills on a point-of-sale system or adding machine, make change, and issue receipts.
  • Know the value of menu items when required.
  • Give cash refunds or credit memorandums as directed by a supervisor or manager.
  • Greet and seat patrons.
  • Coordinate and control the flow of the restaurant.
  • Assign stations to servers and bus persons.
  • Supervise the restaurant during the absence of the restaurant supervisor or manager.
  • Interact between service staff and patrons when difficult situations arise.
  • Ensure service quality and standards are followed.
  • Answer the telephone professionally.

Desired Qualifications

  • High school diploma or GED equivalent preferred.
  • Previous cash-handling experience preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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